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Dienstleistung
Consumer behaviour
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South Africa
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Südafrika
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Relationship marketing
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Service quality
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Customer satisfaction
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Boshoff, Christo
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Du Plessis, Flip
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The journal of services marketing
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An instrument to measure the customer-based corporate reputation of large service organizations
Wepener, Marietjie
;
Boshoff, Christo
- In:
The journal of services marketing
29
(
2015
)
3
,
pp. 163-172
Persistent link: https://www.econbiz.de/10011309003
Saved in:
2
Services marketing : a contemporary approach
Boshoff, Christo
;
Du Plessis, Flip
-
2009
Persistent link: https://www.econbiz.de/10004943040
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