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~subject:"Dienstleistung"
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Dienstleistung
Consumer behaviour
26
Konsumentenverhalten
26
Social Marketing
12
Social marketing
12
Beziehungsmarketing
11
Dienstleistungsqualität
11
Relationship marketing
11
Service quality
11
Australia
8
Australien
8
Customer satisfaction
7
Kundenzufriedenheit
7
Emotion
6
Services
6
Brand management
5
Einzelhandel
5
Markenführung
5
Retail trade
5
Beschwerdemanagement
4
Brand image
4
Complaint management
4
Gesundheitsversorgung
4
Gesundheitswesen
4
Health care
4
Health care system
4
Markenimage
4
Marketing not elsewhere classified
4
Services marketing
4
Social Web
4
Social web
4
Sustainability
4
Well-being
4
social marketing
4
Alcohol consumption
3
Alkoholkonsum
3
Betriebliche Wertschöpfung
3
Blood service
3
Blutspendedienst
3
Brand loyalty
3
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English
7
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Russell-Bennett, Rebekah
6
Baron, Steve
1
Bennett, Rebekah
1
Bougoure, Ursula Sigrid
1
Chen, Tom
1
Daunt, Kate L.
1
Dodds, Sarah
1
Dootson, Paula
1
Fazal-e-Hasan, Syed
1
Gallegos, Danielle
1
Greer, Dominique A.
1
Hamilton, Robyn
1
Hung, Yu-Chen
1
Härtel, Charmine E. J.
1
Letheren, Kate
1
McColl-Kennedy, Janet R.
1
Mortimer, Gary
1
Oertzen, Anna-Sophie
1
Previte, Josephine
1
Rosenbaum, Mark
1
Salvador-Carulla, Luis
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Smith, Geoff
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The journal of services marketing
3
Contemporary issues in social marketing
1
Journal of retailing and consumer services
1
Journal of service theory and practice
1
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ECONIS (ZBW)
7
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1
A services approach to social marketing programs
Russell-Bennett, Rebekah
;
Previte, Josephine
;
Gallegos, …
- In:
Contemporary issues in social marketing
,
(pp. 111-140)
.
2013
Persistent link: https://www.econbiz.de/10011431916
Saved in:
2
Fresh thinking in services marketing : contemporary, cutting-edge and creative thoughts
Russell-Bennett, Rebekah
;
Baron, Steve
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 421-424
Persistent link: https://www.econbiz.de/10011418232
Saved in:
3
The impact of service failure on brand credibility
Bougoure, Ursula Sigrid
;
Russell-Bennett, Rebekah
; …
- In:
Journal of retailing and consumer services
31
(
2016
),
pp. 62-71
Persistent link: https://www.econbiz.de/10011528525
Saved in:
4
Blended human-technology service realities in healthcare
Dodds, Sarah
;
Russell-Bennett, Rebekah
;
Chen, Tom
; …
- In:
Journal of service theory and practice
32
(
2022
)
1
,
pp. 75-99
Persistent link: https://www.econbiz.de/10012879151
Saved in:
5
Editorial: opportunities in the new service marketplace
Russell-Bennett, Rebekah
;
Rosenbaum, Mark
- In:
The journal of services marketing
36
(
2022
)
4
,
pp. 445-449
Persistent link: https://www.econbiz.de/10013407530
Saved in:
6
Services marketing : a managerial approach
Russell-Bennett, Rebekah
-
2003
Persistent link: https://www.econbiz.de/10013490002
Saved in:
7
Reducing deviant consumer behaviour with service robot guardians
Dootson, Paula
;
Greer, Dominique A.
;
Letheren, Kate
; …
- In:
The journal of services marketing
37
(
2023
)
3
,
pp. 276-286
Persistent link: https://www.econbiz.de/10014228965
Saved in:
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