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~subject:"Dienstleistungsmanagement"
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Dienstleistungsmanagement
Führungsstil
7
Leadership style
7
Führungskräfte
3
Managers
3
Betriebsklima
2
Corporate culture
2
Customer satisfaction
2
Dienstleistungsqualität
2
Gender
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Geschlecht
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Kundenzufriedenheit
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Leadership
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Personalführung
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Service quality
2
Unternehmenskultur
2
Work climate
2
Arbeitsbedingungen
1
Arbeitsgruppe
1
Arbeitszufriedenheit
1
Behinderte
1
Beschwerdemanagement
1
Beziehungsmarketing
1
Business ethics
1
Complaint management
1
Conscientiousness
1
Consumer behaviour
1
Cultural identity
1
Culture
1
Customers
1
Dienstleistungssektor
1
Disabled persons
1
Diversity Management
1
Diversity management
1
Emergent leadership
1
Emotion
1
Empirical method
1
Empirische Methode
1
Extraversion
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Facial attractiveness
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Gal, Iddo
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Luria, Gil
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Yagil, Dana
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Journal of service research : JSR
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Employees' willingness to report service complaints
Luria, Gil
;
Gal, Iddo
;
Yagil, Dana
- In:
Journal of service research : JSR
12
(
2009/10
)
2
,
pp. 156-174
Persistent link: https://www.econbiz.de/10003901029
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