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~subject:"Dienstleistungsqualität"
~type_genre:"Konferenzbeitrag"
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Dienstleistungsqualität
Consumer behaviour
519
Konsumentenverhalten
519
Brand management
80
Markenführung
80
Beziehungsmarketing
75
Relationship marketing
75
Brand
60
Markenartikel
57
Online retailing
56
Online-Handel
56
Brand image
55
Markenimage
55
Einzelhandel
53
Retail trade
53
Customer satisfaction
48
Kundenzufriedenheit
48
E-commerce
42
Electronic Commerce
42
Internet marketing
39
Online-Marketing
39
Social Web
39
Social web
39
Jugendliche
34
Youth
34
Service quality
30
Theorie
30
Theory
30
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28
Store brand
28
Deutschland
25
Germany
25
Advertising effects
23
Werbewirkung
23
Private consumption
22
Privater Konsum
22
Willingness to pay
22
Zahlungsbereitschaftsanalyse
22
Marketing management
21
Marketingmanagement
21
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Free
2
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Article
29
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1
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Konferenzbeitrag
Article in journal
3,717
Aufsatz in Zeitschrift
3,717
Aufsatz im Buch
97
Book section
97
Graue Literatur
72
Non-commercial literature
72
Hochschulschrift
65
Working Paper
57
Arbeitspapier
54
Thesis
47
Conference paper
30
Collection of articles of several authors
13
Sammelwerk
13
Bibliografie enthalten
9
Bibliography included
9
Case study
7
Fallstudie
7
Aufsatzsammlung
5
Collection of articles written by one author
5
Sammlung
5
Konferenzschrift
4
Amtsdruckschrift
1
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1
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1
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1
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1
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1
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1
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English
30
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Nuttawut Rojniruttikul
2
Abu Bakar bin Abdul Hamid
1
Alexandra, M. O.
1
Alif, M. Gunawan
1
Ariyanti, M.
1
Bouranta, Nancy
1
Bui Nhat Vuong
1
Cara, Corina
1
Casadesús, Martí
1
Cassia, Fabio
1
Cobelli, Nicola
1
Deng, Xiangming
1
Douglas, Jacqueline
1
El-Geneidy, Ahmed
1
Geni, S. L.
1
Gill, Liz
1
Hartono, Markus
1
Hasana, S. A.
1
Heikka, Eija-Liisa
1
Hsu, Maxwell K.
1
Huels, Brian
1
Indrawati
1
Jabeen, Samrena
1
Kang, Dayoung
1
Kemppainen, Tiina
1
Kim, Kyungok K.
1
Kim, Seongcheol
1
Kim, Yeonshin
1
Koutsothanassi, Eleni
1
Kusdinar, P.
1
Li, Dandan
1
Litvaj, Ivan
1
M. S. Mahrinasari
1
Marimon, Frederic
1
Ni, Wenbin
1
Oh, Sangdo
1
Oikarinen, Eeva-Liisa
1
Pandjaitan, Dorothy Haratua Rouly
1
Pathak, Vivek Kumar
1
Pei, Yilei
1
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Understanding digital industry : proceedings of the Conference on Managing Digital Industry, Technology and Entrepreneurship (CoMDITE 2019), July 10-11, 2019, Bandung, Indonesia
5
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
4
Corporate Practices: Policies, Methodologies, and Insights in Organizational Management : International Conference on Entrepreneurship and the Economy in an Era of Uncertainty 2023
2
Journal of service theory and practice
2
The TQM journal : the international review of organizational improvement
2
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
2
Advances in applied economic research : proceedings of the 2016 International Conference on Applied Economics (ICOAE)
1
Analele ştiinţifice ale Univerşităţii Alexandru Ioan Cuza din Iaşi / Ştiinţe economice
1
Business process management journal
1
Information technology and management
1
International journal of economics and financial issues : IJEFI
1
International journal of quality and service sciences
1
Journal of business research : JBR
1
Proceedings of the IWEMB 2019 : Third International Workshop on Entrepreneurship in Electronic and Mobile Business : Vestfold, Norway, September 30-October 1, 2019
1
Reinventing management strategies : the design for future ; issues in marketing and finance
1
Research in transportation economics
1
The future opportunities and challenges of business in digital era 4.0 : proceedings of the 2nd International Conference on Economics, Business and Entrepreneurship (ICEBE 2019), Bandar Lampung, Indonesia, 1 November, 2019
1
The international review of retail, distribution and consumer research
1
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ECONIS (ZBW)
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1
Switching intentions : a case of Saudi Arabian hypermarkets
Jabeen, Samrena
;
Abu Bakar bin Abdul Hamid
;
Ur Rehman, Saif
- In:
International journal of economics and financial issues …
5
(
2015
)
1
,
pp. 215-222
Persistent link: https://www.econbiz.de/10011661399
Saved in:
2
Exploring the mediating role of affective and cognitive satisfaction on the effect of service quality on loyalty
Hartono, Markus
;
Raharjo, Hendry
- In:
Total quality management & business excellence : an …
26
(
2015
)
9/10
,
pp. 971-985
Persistent link: https://www.econbiz.de/10011440757
Saved in:
3
Quality evaluation of group-buy websites
Yu, Zhuoxi
;
Wu, Yanqing
;
Zhao, Zhiwen
- In:
Journal of electronic commerce in organizations : the …
14
(
2016
)
1
,
pp. 1-10
Persistent link: https://www.econbiz.de/10011529129
Saved in:
4
Models of customer experience for B2C e-commerce enterprises
Pei, Yilei
;
Xue, Wanxin
;
Li, Dandan
;
Su, Yong
- In:
Journal of electronic commerce in organizations : the …
14
(
2016
)
1
,
pp. 24-33
Persistent link: https://www.econbiz.de/10011529132
Saved in:
5
An e-commerce customer service robot based on intention recognition model
Peng, Minjing
;
Qin, Yanwei
;
Tang, Chenxin
;
Deng, Xiangming
- In:
Journal of electronic commerce in organizations : the …
14
(
2016
)
1
,
pp. 34-44
Persistent link: https://www.econbiz.de/10011529142
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6
Mystery shoppers : an evaluation of their use in monitoring performance
Douglas, Jacqueline
- In:
The TQM journal : the international review of …
27
(
2015
)
6
,
pp. 705-715
Persistent link: https://www.econbiz.de/10011507263
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7
Higher quality or lower price? : how value-increasing promotions affect retailer reputation via perceived value
Yoon, Sukki
;
Oh, Sangdo
;
Song, Sujin
;
Kim, Kyungok K.
; …
- In:
Journal of business research : JBR
67
(
2014
)
10
,
pp. 2088-2096
Persistent link: https://www.econbiz.de/10010400113
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8
Empirical study on multi-channel service quality and customer loyalty of retailers
Yong-zhi, Qi
- In:
Journal of electronic commerce in organizations : the …
12
(
2014
)
4
,
pp. 1-12
Persistent link: https://www.econbiz.de/10010506943
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9
An empirical study on apparel retail store choice : importance-performance analysis
Shukla, Vishal
;
Pathak, Vivek Kumar
- In:
Reinventing management strategies : the design for …
,
(pp. 90-98)
.
2014
Persistent link: https://www.econbiz.de/10010436509
Saved in:
10
A consumption system model integrating quality, satisfaction and behavioral intentions in online shopping
Sun, Hongyi
;
Ni, Wenbin
;
Wang, Zhiqiang
- In:
Information technology and management
17
(
2016
)
2
,
pp. 165-177
Persistent link: https://www.econbiz.de/10011497718
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