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Sustaining service excellence in the insurance industry : a Kenyan perspective
Marwa, Simmy M.; Rand, Graham K.; Kay Hooi Keoy; Koh, Lenny - In: International journal of value chain management : IJVCM 3 (2009) 3, pp. 288-301
Persistent link: https://www.econbiz.de/10003907686
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School governance, teacher incentives, and pupil-teacher ratios : experimental evidence from Kenyan primary schools
Duflo, Esther; Dupas, Pascaline; Kremer, Michael - 2012
Persistent link: https://www.econbiz.de/10009570286
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School governance, teacher incentives, and pupil-teacher ratios : experimental evidence from Kenyan primary schools
Duflo, Esther; Dupas, Pascaline; Kremer, Michael - 2012
Persistent link: https://www.econbiz.de/10009530254
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The effect of global economic crisis on service delivery in selected non-governmental organizations in Kenya
Christine, Ogutu; Ernest, Mang’unyi Eric - In: Journal of management and strategy : JMS 2 (2011) 4, pp. 101-117
Persistent link: https://www.econbiz.de/10009492458
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An assessment of the quality of services of Kenya Power (KP) Ltd in restoring supply after unplanned interruptions using statistical quality control
Odongo, George Yogo; Ngacho, Christopher - In: International journal of economics, finance and … 3 (2015) 3, pp. 194-203
Persistent link: https://www.econbiz.de/10011389704
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Influence of quality culture on performance of research institutions in Kenya
Koskei, Reuben; Katwalo, Allan M.; Asienga, Irene - In: African journal of business and economic research : AJBER 10 (2015) 1, pp. 25-54
Persistent link: https://www.econbiz.de/10011418508
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School governance, teacher incentives, and pupil-teacher ratios : experimental evidence from Kenyan primary schools
Duflo, Esther; Dupas, Pascaline; Kremer, Michael - In: Journal of public economics 123 (2015), pp. 92-110
Persistent link: https://www.econbiz.de/10011337057
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An importance-performance analysis of food service attributes in gastro-tourism development in Western Tourist Circuit, Kenya
Obonyo, George Otieno; Ayieko, Monica Awuor; Kambona, … - In: Tourism and hospitality research : the surrey quarterly … 12 (2012) 4, pp. 188-200
Persistent link: https://www.econbiz.de/10010203098
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Demand for health care in Kenya : the effects of information about quality
Muriithi, Moses K.; Mwabu, Germano M. - In: Econometric methods for analyzing economic development, (pp. 102-110). 2014
Persistent link: https://www.econbiz.de/10009788778