An assessment of the quality of services of Kenya Power (KP) Ltd in restoring supply after unplanned interruptions using statistical quality control
George Yogo Odongo; Christopher Ngacho
| Year of publication: |
2015
|
|---|---|
| Authors: | Odongo, George Yogo ; Ngacho, Christopher |
| Published in: |
International journal of economics, finance and management sciences : IJEFM. - [New York, NY] : Science Publishing Group, ISSN 2326-9553, ZDB-ID 2758929-8. - Vol. 3.2015, 3, p. 194-203
|
| Subject: | Statistical Quality Control | Control Charts | Quality of Service | Utility Services | Qualitätsmanagement | Quality management | Dienstleistungsqualität | Service quality | Statistische Qualitätskontrolle | Statistical quality control | Kenia | Kenya | Statistische Methode | Statistical method |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011389704