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Can payers use prices to improve quality? : evidence from english hospitals
Allen, Thomas; Fichera, Eleonora; Sutton, Matt - In: Health economics 25 (2016) 1, pp. 56-70
Persistent link: https://www.econbiz.de/10011540582
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Public relative performance feedback in complex service systems : improving productivity through the adoption of best practices
Song, Hummy; Tucker, Anita L.; Murrell, Karen L.; … - 2015
Persistent link: https://www.econbiz.de/10011543595
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Relationship banking in practice : perspectives from retired and serving retail branch managers
Durkin, Mark; Kerr, Roisin - In: Strategic change : SC ; briefings in entrepreneurial finance 25 (2016) 1, pp. 27-43
Persistent link: https://www.econbiz.de/10011485241
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Implementation of service systems on the shop-floor level in financial service companies : empirical evidence from Australia and Germany
Leyer, Michael; Kronsbein, Daniel; Willis, Richard; … - In: International journal of production research 54 (2016) 11/12, pp. 3229-3242
Persistent link: https://www.econbiz.de/10011496958
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Reorganising hospitals to implement a patient-centered model of care : effects on clinical practice and professional relationships in the Italian NHS
Liberati, Elisa Giulia; Görli, Mara; Scaratti, Giuseppe - In: Journal of health organization and management 29 (2015) 7, pp. 848-873
Persistent link: https://www.econbiz.de/10011449591
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Protecting market identity : when and how do organizations respond to consumers' devaluations?
Wang, Tao; Wezel, Filippo Carlo; Forgues, Bernard - In: Academy of Management journal : AMJ 59 (2016) 1, pp. 135-162
Persistent link: https://www.econbiz.de/10011453684
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Service quality at the London 2012 games : a paralympics athletes survey
Bamford, David; Dehe, Benjamin - In: International journal of quality & reliability management 33 (2016) 2, pp. 142-159
Persistent link: https://www.econbiz.de/10011459936
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Impact of new UK corporate governance code on earnings quality-evidence from UK FTSE 350 companies
Slatheddine, Trabelsi - In: Inventi impact: retailing & consumer services (2015) 4, pp. 219-223
Persistent link: https://www.econbiz.de/10011477559
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The impact of regulation on utilities’ investments : a survey and new evidence from the energy industry
Abrardi, Laura; Carlo, Cambini; Laura, Rondi - In: De economist : Netherlands economic review ; quarterly … 166 (2018) 1, pp. 41-62
Persistent link: https://www.econbiz.de/10012035674
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Does competition from private surgical centres improve public hospitals' performance? : evidence from the English National Health Service
Cooper, Zack; Gibbons, Steve; Skellern, Matthew - In: Journal of public economics 166 (2018), pp. 63-80
Persistent link: https://www.econbiz.de/10012035919