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~subject:"Dienstleistungsqualität"
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Ökonomisches Rechnen im Gastst...
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Dienstleistungsqualität
DDR
22,176
Rechnungswesen
18,002
Accounting
17,732
German Democratic Republic
5,030
Deutschland
5,011
Deutschland <DDR>
3,778
Gastronomie
3,284
Gastgewerbe
3,204
Restaurant industry
3,138
Hospitality industry
2,988
Germany
2,539
USA
2,106
United States
1,987
Theorie
1,921
Theory
1,876
IFRS
1,640
Konsumentenverhalten
1,329
Consumer behaviour
1,328
Tourismuswirtschaft
1,097
Tourism industry
1,096
Wirtschaftsprüfung
1,083
Deutschland <bis 1945>
1,082
accounting
1,067
Financial audit
1,034
Controlling
1,020
Geschichte
979
Management control
884
UdSSR
872
Polen
853
Service quality
836
Großbritannien
827
Management
818
Welt
804
Ostblockstaaten
789
World
787
Betriebswirtschaftsstudium
782
Graduate business education
780
Bibliometrics
730
Bilanzpolitik
730
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400
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130
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Article
746
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91
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Article in journal
727
Aufsatz in Zeitschrift
727
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21
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21
Graue Literatur
17
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4
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3
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3
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Bibliografie enthalten
1
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1
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1
Konferenzbeitrag
1
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English
831
German
5
French
1
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Line, Nathaniel D.
11
Jang, Soocheong
10
Mattila, Anna S.
10
Hanks, Lydia
7
Brewster, Zachary W.
6
Kim, Woo Gon
6
Lynn, Michael
6
Hyun, Sunghyup Sean
5
Prayag, Girish
5
Cheng, Ching-Chan
4
Han, Heesup
4
Huan, Tzung-cheng
4
Jin, Naehyun Paul
4
Kim, Kyungmin
4
Orlowski, Marissa
4
Park, Soona
4
Prybutok, Victor R.
4
Qu, Hailin
4
Roest, Henk
4
Ryu, Kisang
4
Susskind, Alex
4
Azar, Ofer H.
3
Babar, Samreen Fahim
3
Bodvarsson, Örn B.
3
Bonn, Mark Andrew
3
Butcher, Ken
3
Cho, Meehee
3
Edvardsson, Bo
3
Ha, Jooyeon
3
Hwang, Jinsoo
3
Hwang, Johye
3
Johnson, Eric N.
3
Kacmar, K. Michele
3
Khan, Mahmood A.
3
Khoo-Lattimore, Catheryn
3
Kim, Eojina
3
Koc, Erdogan
3
Lu, Lu
3
MacQuilken, Lisa
3
Miao, Li
3
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Christel DeHaan Tourism and Travel Research Institute <Nottingham>
1
Conference on "Service Quality in Hospitality and Tourism: Experiencing Persian Heritage" <2016, Isfahan>
1
National Bureau of Economic Research
1
University of Natal
1
Universität Konstanz
1
Published in...
All
International journal of hospitality management
142
International journal of contemporary hospitality management
57
Journal of hospitality marketing & management
47
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
29
Journal of travel and tourism marketing
16
Journal of hospitality and tourism insights
14
Journal of retailing and consumer services
12
Tourism management : research, policies, practice
12
The Cornell hospitality quarterly
11
The service industries journal
10
Journal of business research : JBR
9
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
9
Services marketing quarterly
7
International journal of services, economics and management
6
Management science : journal of the Institute for Operations Research and the Management Sciences
6
Quality management journal : QMJ
6
Auditing : a journal of practice & theory
5
Cogent business & management
5
International journal of services and operations management
5
Journal of Tourism, Heritage & Services Marketing : JTHSM
5
Managing service quality : MSQ ; an international journal
5
Service business
5
The TQM journal : the international review of organizational improvement
5
Tourism and hospitality research : THR
5
Administrative Sciences : open access journal
4
Asia Pacific journal of marketing and logistics
4
Cornell hospitality quarterly : CQ
4
Enlightening tourism : ET ; a pathmaking journal
4
International journal of quality & reliability management
4
International journal of quality and service sciences
4
Inventi impact: service sector
4
Journal of revenue and pricing management
4
Marketing intelligence & planning
4
The journal of services marketing
4
Tourism management perspectives : TMP
4
Applied economics letters
3
European research studies
3
Global business review
3
International journal of business and globalisation : IJBG
3
International journal of electronic customer relationship management : IJECRM
3
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ECONIS (ZBW)
836
EconStor
1
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1
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1
Balancing the skill sets of founders : implications for the quality of organizational outputs
Roberts, Peter W.
;
Negro, Giacomo
;
Swaminathan, Anand
- In:
Strategic organization
11
(
2013
)
1
,
pp. 35-55
Persistent link: https://www.econbiz.de/10010254141
Saved in:
2
Exploring mediating role of service quality in the association between sensory marketing and customer satisfaction
Satti, Zoya Wajid
;
Babar, Samreen Fahim
;
Ahmad, Hafiz …
- In:
Total quality management & business excellence
32
(
2021
)
7
,
pp. 719-736
Persistent link: https://www.econbiz.de/10012513921
Saved in:
3
Service-profit chain : literature review and recommendations for future research within the restaurant industry
Lambert, Abbie
;
Clinton, Suzanne
;
Tyner, Lee
- In:
International journal of human resources development …
21
(
2021
)
1
,
pp. 35-53
Persistent link: https://www.econbiz.de/10012514337
Saved in:
4
Influencing perception of justice to leverage behavioral outcome : a perspective from restaurant service failure setting
Harun, Ahasan
;
Prybutok, Gayle
;
Prybutok, Victor R.
- In:
Quality management journal : QMJ
25
(
2018
)
3
,
pp. 112-128
Persistent link: https://www.econbiz.de/10012309493
Saved in:
5
Brand prestige and the mediating role of word of mouth in the fast food industry
Jalal Rajeh Hanaysha
;
Pech, Richard Jan
- In:
Global business review
19
(
2018
)
6
,
pp. 1494-1514
Persistent link: https://www.econbiz.de/10011982837
Saved in:
6
Identifying restaurant satisfiers and dissatisfiers : suggestions from online reviews
Bilgihan, Anil
;
Seo, Soobin
;
Choi, Jihee
- In:
Journal of hospitality marketing & management
27
(
2018
)
5
,
pp. 601-625
Persistent link: https://www.econbiz.de/10011919944
Saved in:
7
An investigation of key success factors for restaurant operations in Saudi Arabia
Gadelrab, Reda
;
Ekiz, Erdogan
- In:
Journal of Tourism, Heritage & Services Marketing : JTHSM
5
(
2019
)
2
,
pp. 27-35
Persistent link: https://www.econbiz.de/10012159021
Saved in:
8
Influencing perception of justice to leverage behavioral outcome : a perspective from restaurant service failure setting
Harun, Ahasan
;
Rokonuzzaman, Md.
;
Prybutok, Gayle
; …
- In:
Quality management journal : QMJ
25
(
2018
)
3
,
pp. 112-128
Persistent link: https://www.econbiz.de/10011976334
Saved in:
9
The impact of internal marketing on employee job satisfaction and customer satisfaction : empirical evidence from restaurant industry of Saudi Arabia
Sohail, M. Sadiq
- In:
Middle East journal of management : MEJM
5
(
2018
)
4
,
pp. 321-339
Persistent link: https://www.econbiz.de/10011979554
Saved in:
10
Using contactless mobile payment in the Vietnamese restaurant industry
Giousmpasoglou, Charalampos
;
Dinh, Dzung
- In:
Journal of Tourism, Heritage & Services Marketing : JTHSM
8
(
2022
)
1
,
pp. 3-15
Persistent link: https://www.econbiz.de/10013450570
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