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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Großbritannien
135,901
United Kingdom
92,460
Konsumentenverhalten
79,072
Consumer behaviour
78,639
Theorie
19,303
Theory
19,002
USA
18,446
Deutschland
17,915
Räumliche Verteilung
17,357
Spatial distribution
17,107
United States
17,005
Germany
15,211
Privater Konsum
15,027
Private consumption
14,991
Schätzung
9,501
Frankreich
9,135
Estimation
9,109
Beziehungsmarketing
8,867
Relationship marketing
8,857
EU-Staaten
8,737
EU countries
8,620
Markenführung
7,483
Brand management
7,481
France
7,326
Markenimage
6,550
Brand image
6,525
Online-Handel
5,456
Kundenzufriedenheit
5,452
Customer satisfaction
5,451
Online retailing
5,442
Italien
5,044
Japan
5,018
Vergleich
4,908
Einzelhandel
4,787
Comparison
4,696
Service quality
4,691
Social Web
4,688
Social web
4,686
Indien
4,624
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845
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702
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Sammelwerk
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7
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86
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Propper, Carol
33
Han, Heesup
30
Mattila, Anna S.
24
Usman, Osly
20
Gravelle, Hugh
19
Prentice, Catherine
17
Bloom, Nicholas
16
McColl-Kennedy, Janet R.
15
Van Reenen, John
15
Line, Nathaniel D.
14
Balaji, M. S.
13
Gaynor, Martin
13
Gong, Taeshik
12
Klaus, Philipp
12
Prybutok, Victor R.
12
Seiler, Stephan
12
Siciliani, Luigi
12
Bilgihan, Anil
11
Gustafsson, Anders
11
Hanks, Lydia
11
Jang, Soocheong
11
Santos, Rita
11
Gursoy, Dogan
10
Miao, Li
10
Quach, Sara
10
Sharma, Piyush
10
Sreejesh, S.
10
Hollebeek, Linda D.
9
Hyun, Sunghyup Sean
9
Lemos, Renata
9
Sadun, Raffaella
9
Voorhees, Clay M.
9
Xu, Xun
9
Ali, Faizan
8
Amin, Muslim
8
Burgess, Simon M.
8
Gutacker, Nils
8
Harun, Ahasan
8
Moscelli, Giuseppe
8
Park, Jungkun
8
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National Bureau of Economic Research
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European Health Care Conference <2, 2011, Hamburg>
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Institute for Fiscal Studies
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National Institute of Economic and Social Research
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Österreich / Bundesministerium für Verkehr, Innovation und Technologie
2
British Council
1
Christian-Albrechts-Universität zu Kiel
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Council for National Academic Awards
1
Deutschland / Bundeswehr / Universität Hamburg
1
Edward Elgar Publishing
1
Erasmus Research Institute of Management
1
European Conference of Ministers of Transport
1
Friedrich-Schiller-Universität Jena
1
Great Britain / Dept. of Employment
1
Great Britain / Ministry of Health
1
Großbritannien / Committee on Higher Education
1
Helmut-Schmidt-Universität
1
Hochschul-Informations-System
1
Hochschulrektorenkonferenz
1
IGI Global
1
Institutet för Ekonomisk Forskning <Lund>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Springer Fachmedien Wiesbaden
1
United States / Congress / Senate / Committee on the Judiciary / Subcommittee on Antitrust and Monopoly
1
United States / Federal Communications Commission
1
University of Cambridge / Department of Applied Economics
1
University of Cambridge / Faculty of Economics
1
University of Twentes / Center for Higher Education Policy Studies
1
Universität Kaiserslautern
1
Verlag Dr. Kovač
1
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Journal of retailing and consumer services
230
International journal of hospitality management
194
Journal of business research : JBR
124
The journal of services marketing
108
International journal of contemporary hospitality management
78
Journal of hospitality marketing & management
78
The service industries journal
73
Services marketing quarterly
67
Journal of travel and tourism marketing
66
Journal of service research : JSR
48
Cogent business & management
47
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
43
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
38
Service business
36
Journal of service management
33
Asia Pacific journal of marketing and logistics
31
Tourism management : research, policies, practice
31
The international journal of bank marketing : IJBM
30
International journal of quality and service sciences
29
International journal of services and operations management
27
Journal of air transport management
27
The TQM journal : the international review of organizational improvement
27
Psychology & marketing
26
International journal of services, economics and management
25
Journal of service research
25
Journal of strategic marketing
24
European journal of marketing : EJM
22
International journal of electronic marketing and retailing : IJEMR
22
Journal of retailing
22
Total quality management & business excellence
22
International journal of quality & reliability management
21
Journal of the Academy of Marketing Science
21
Managing service quality : MSQ ; an international journal
21
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
20
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
20
Journal of internet commerce
20
Journal of Asian finance, economics and business : JAFEB
19
CHE research paper
18
International journal of business information systems : IJBIS
18
International journal of retail and distribution management
18
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ECONIS (ZBW)
4,690
EconStor
10
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1
Opportunities for craft consumption : analysis of the quality perceived by consumers
Molina, Arturo
;
Aranda, Evangelina
;
Martin, Victor J.
; …
- In:
International journal of globalisation and small …
6
(
2014
)
1
,
pp. 64-78
Persistent link: https://www.econbiz.de/10010483057
Saved in:
2
Bringing them back to spend more : student foodservice experiences to satisfy their taste buds
Ali, Faizan
;
Ryu, Kisang
- In:
Young consumers : insight and ideas for responsible …
16
(
2015
)
2
,
pp. 235-248
Persistent link: https://www.econbiz.de/10011382852
Saved in:
3
Quality provision under referral consumption
Navarro, Noemí
-
2008
Persistent link: https://www.econbiz.de/10003826149
Saved in:
4
The impact of consumption goals on flat-rate choice : can "hedonizing" a service increase customers' propensity to choose a flat rate?
Uhrich, Fabian
;
Schumann, Jan Hendrik
;
Wangenheim, …
- In:
Journal of service research : JSR
16
(
2013
)
2
,
pp. 216-230
Persistent link: https://www.econbiz.de/10009774870
Saved in:
5
Customer satisfaction and consumer expenditure in selected European countries
Yeung, Matthew C. H.
;
Ramasamy, Bala
;
Chen, Junsong
; …
- In:
International journal of research in marketing : IJRM ; …
30
(
2013
)
4
,
pp. 406-416
Persistent link: https://www.econbiz.de/10010223383
Saved in:
6
The impact of service quality and customer satisfaction on consumer spending in wineries
Lee, Kyuho
;
Madanoglu, Melih
;
Ha, Inhyuck
;
Fritz, Anisya
- In:
The service industries journal
41
(
2021
)
3/4
,
pp. 248-260
Persistent link: https://www.econbiz.de/10012483671
Saved in:
7
Do patients choose hospitals that improve their hedalth?
Gutacker, Nils
;
Luigi, Siciliani
;
Moscelli, Giuseppe
; …
-
2015
Persistent link: https://www.econbiz.de/10011387538
Saved in:
8
Sonarsupermarkets and sci-fi
Barnes, Brianna
- In:
Journal of global scholars of marketing science : …
26
(
2016
)
4
,
pp. 304-306
Persistent link: https://www.econbiz.de/10011635619
Saved in:
9
Exploring the UK high street retail experience : is the service encounter still valued?
Resnick, Sheilagh
;
Foster, Carley
;
Woodall, Tony
- In:
International journal of retail & distribution management
42
(
2014
)
9
,
pp. 839-859
Persistent link: https://www.econbiz.de/10010417705
Saved in:
10
The influence of the assessment of internet websites offering tourist services on the manner of purchase of holiday packages
Szopiński, Tomasz
- In:
Economic research
30
(
2017
)
1,2
,
pp. 1655-1668
Persistent link: https://www.econbiz.de/10012224887
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