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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Consumer behaviour
83,130
Konsumentenverhalten
80,650
Theorie
17,616
Theory
17,353
Innovationsdiffusion
12,888
Innovation diffusion
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Service quality
4,475
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Han, Heesup
30
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Usman, Osly
20
Prentice, Catherine
17
McColl-Kennedy, Janet R.
15
Line, Nathaniel D.
14
Balaji, M. S.
13
Gong, Taeshik
12
Klaus, Philipp
12
Prybutok, Victor R.
12
Bilgihan, Anil
11
Gustafsson, Anders
11
Hanks, Lydia
11
Jang, Soocheong
11
Propper, Carol
11
Gursoy, Dogan
10
Miao, Li
10
Quach, Sara
10
Sharma, Piyush
10
Sreejesh, S.
10
Hollebeek, Linda D.
9
Hyun, Sunghyup Sean
9
Voorhees, Clay M.
9
Wong, IpKin Anthony
9
Xu, Xun
9
Ali, Faizan
8
Amin, Muslim
8
Harun, Ahasan
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Kim, Woo Gon
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Qu, Hailin
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Sparks, Beverley
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Wu, Luorong
8
Ahn, Jiseon
7
Beck, Adrian
7
Bujisic, Milos
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Carlson, Jamie
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Gaynor, Martin
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Grewal, Dhruv
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Hsu, Maxwell K.
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Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
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Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
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Marketing Research Symposium <1977, Bloomington, Ind.>
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Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
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Springer Fachmedien Wiesbaden
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World Bank
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Journal of retailing and consumer services
231
International journal of hospitality management
211
Journal of business research : JBR
120
The journal of services marketing
107
Journal of hospitality marketing & management
77
International journal of contemporary hospitality management
76
Services marketing quarterly
65
The service industries journal
65
Journal of travel and tourism marketing
64
Cogent business & management
47
Journal of service research : JSR
47
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
42
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
41
Service business
37
Journal of service management
32
Tourism management : research, policies, practice
32
Asia Pacific journal of marketing and logistics
31
The international journal of bank marketing : IJBM
30
International journal of quality and service sciences
28
Journal of air transport management
27
The TQM journal : the international review of organizational improvement
27
International journal of electronic marketing and retailing : IJEMR
26
International journal of services and operations management
26
International journal of services, economics and management
26
Psychology & marketing
26
Journal of hospitality and tourism insights
25
Journal of service research
25
Journal of retailing
23
Journal of strategic marketing
23
Total quality management & business excellence
23
European journal of marketing : EJM
22
International journal of quality & reliability management
21
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
21
Journal of the Academy of Marketing Science
21
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
20
Journal of internet commerce
20
Managing service quality : MSQ ; an international journal
20
International journal of services and operations management : IJSOM
19
Journal of Asian finance, economics and business : JAFEB
19
Journal of service theory and practice
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ECONIS (ZBW)
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EconStor
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1
An examination of attributes affecting consumers' perceptions of e-tailer quality
Sebastianelli, Rose
;
Tamimi, Nabil
- In:
Journal of internet commerce
12
(
2013
)
1/4
,
pp. 268-283
Persistent link: https://www.econbiz.de/10010248373
Saved in:
2
Youth preferences for fast food industry : a conjoint approach
Saxena, Noopur
;
Taneja, Mayur
- In:
International journal of public sector performance …
6
(
2020
)
4
,
pp. 456-466
Persistent link: https://www.econbiz.de/10012516815
Saved in:
3
Customer perception on last-mile delivery services using Kansei engineering and conjoint analysis : a case study of Indonesian logistics providers
Restuputri, Dian Palupi
;
Fridawati, Ayun
;
Masudin, Ilyas
- In:
Logistics
6
(
2022
)
2
,
pp. 1-16
engineering and conjoint analysis methods. The Conjoint Analysis aims to establish
utility
scores that represent factors in …
Persistent link: https://www.econbiz.de/10013203047
Saved in:
4
Matching audio/video app features with young user preferences : an integrated approach
Lin, Chin-Feng
;
Fu, Chen-Su
;
Wu, Chi-Yun
- In:
International journal of consumer studies
47
(
2023
)
5
,
pp. 1810-1823
Persistent link: https://www.econbiz.de/10014335641
Saved in:
5
Die Determinanten der Produktqualität aus Sicht von Konsumenten
Stratmann, Marcus
-
1999
Persistent link: https://www.econbiz.de/10000678052
Saved in:
6
Qualitätswahrnehmung bei Auswahlentscheidungen im Internet : Bedeutung und Wechselwirkungen von Qualitätssignalen am Beispiel der Hotelauswahl
Bauer, Katharina
-
2014
Persistent link: https://www.econbiz.de/10010367521
Saved in:
7
A study on the impact of design attributes on E-payment service
utility
See-To, Eric W. K.
;
Ho, Kevin K. W.
- In:
Information & management : the internat. journal of …
53
(
2016
)
5
,
pp. 668-681
Persistent link: https://www.econbiz.de/10011530491
Saved in:
8
Audit quality : what's important to users of audit services
Kilgore, Alan
;
Harrison, Graeme L.
;
Radich, Renee
- In:
Managerial auditing journal
29
(
2014
)
8
,
pp. 776-799
Persistent link: https://www.econbiz.de/10010436667
Saved in:
9
Investigating the dynamics of service attributes in multi-channel environments
Cassab, Harold
- In:
Journal of retailing and consumer services
16
(
2009
)
1
,
pp. 25-30
Persistent link: https://www.econbiz.de/10003803122
Saved in:
10
Preferences of Indian consumers towards attributes of online shopping websites : a conjoint analysis
Aggarwal, Aanchal
- In:
International journal of public sector performance …
6
(
2020
)
5
,
pp. 605-621
Persistent link: https://www.econbiz.de/10012516831
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