Investigating the dynamics of service attributes in multi-channel environments
Year of publication: |
2009
|
---|---|
Authors: | Cassab, Harold |
Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 16.2009, 1, p. 25-30
|
Subject: | Mobilkommunikation | Mobile communications | Dienstleistungsqualität | Service quality | Konsumentenverhalten | Consumer behaviour | Conjoint-Analyse | Conjoint analysis |
-
Matching audio/video app features with young user preferences : an integrated approach
Lin, Chin-Feng, (2023)
-
Mishra, Sita, (2015)
-
An examination of attributes affecting consumers' perceptions of e-tailer quality
Sebastianelli, Rose, (2013)
- More ...
-
Service process modularization : reuse versus variation in service extensions
Tuunanen, Tuure, (2011)
-
Consumer information systems development : challenges for cross-disciplinary research
Tuunanen, Tuure, (2013)
-
Discovery of New Service Concepts for Diverse Markets
Cassab, Harold, (2010)
- More ...