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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Consumer behaviour
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Salespeople
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The journal of personal selling & sales management : JPSSM
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SALESPERF : the salesperson service performance scale
Amyx, Douglas
;
Bhuian, Shahid
- In:
The journal of personal selling & sales management : JPSSM
29
(
2009
)
4
,
pp. 367-376
Persistent link: https://www.econbiz.de/10003905060
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