SALESPERF : the salesperson service performance scale
Douglas Amyx and Shahid Bhuian
| Year of publication: |
2009
|
|---|---|
| Authors: | Amyx, Douglas ; Bhuian, Shahid |
| Published in: |
The journal of personal selling & sales management : JPSSM. - Philadelphia, PA : Taylor & Francis Group, LLC, ISSN 0885-3134, ZDB-ID 901152-3. - Vol. 29.2009, 4, p. 367-376
|
| Subject: | Dienstleistungsqualität | Service quality | Verkaufspersonal | Salespeople | Performance-Messung | Performance measurement | Presseverlag | Press publisher | Faktorenanalyse | Factor analysis |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003905060