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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Website
3,087
Consumer behaviour
1,005
Konsumentenverhalten
1,004
Electronic Commerce
925
E-commerce
891
Online-Marketing
864
Internet marketing
854
Online retailing
713
Online-Handel
713
Social Web
462
Social web
461
Internet
447
User interface
371
Benutzerschnittstelle
366
Customer satisfaction
335
Kundenzufriedenheit
335
Beziehungsmarketing
321
Relationship marketing
320
Service quality
303
Deutschland
187
Confidence
184
USA
184
Vertrauen
184
United States
182
Germany
168
Benutzerfreundlichkeit
161
Usability
150
Evaluation
142
Bewertung
140
Öffentlichkeitsarbeit
137
Public relations
136
Tourism marketing
135
Tourismusmarketing
135
Werbewirkung
127
Advertising effects
123
Brand management
123
Markenführung
123
Einzelhandel
122
Retail trade
122
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Online availability
All
Undetermined
135
Free
43
Type of publication
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Article
283
Book / Working Paper
20
Type of publication (narrower categories)
All
Article in journal
267
Aufsatz in Zeitschrift
267
Aufsatz im Buch
16
Book section
16
Conference paper
3
Konferenzbeitrag
3
Case study
2
Fallstudie
2
Hochschulschrift
2
Reprint
2
Mikroform
1
Thesis
1
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Language
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English
300
German
3
Author
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Law, Chun Hung Roberts
5
Carlson, Jamie
4
O'Cass, Aron
4
Bressolles, Grégory
3
Chawla, Deepak
3
Chen, Mu-Chen
3
Dominic, P. D. D.
3
Khan, Mohammed Naved
3
Kumar, Vikas
3
Pandey, Shweta
3
Aakash, Aakash
2
Aggarwal, Aanchal
2
Aggarwal, Anu Gupta
2
Ahmad, Asad
2
Amsl, Sarah
2
Baidoun, Samir D.
2
Bharati, Pratyush
2
Bhatt, Ruchi
2
Bouvain, Petra
2
Butaney, Gul T.
2
Chang, Kuo-chien
2
Chaudhury, Abhijit
2
Cobanoglu, Cihan
2
Dhingra, Sanjay
2
Fan, Qingji
2
Gera, Rajat
2
Gupta, Shelly
2
Hsu, Chia-lin
2
Ishak, Asmai
2
Kalia, Prateek
2
Kallmünzer, Andreas
2
Khan, Humera
2
Law, Rob
2
Le Van Huy
2
Lee, Jeoung Yul
2
Menon, Balakrishnan
2
Muathe, Stephen
2
Muskat, Birgit
2
Muskat, Matthias
2
Mwencha, Peter
2
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Institution
All
IGI Global
1
Published in...
All
International journal of business information systems : IJBIS
12
Journal of retailing and consumer services
11
International journal of hospitality management
9
International journal of electronic marketing and retailing : IJEMR
7
Journal of internet commerce
7
Journal of travel and tourism marketing
6
The service industries journal
6
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
6
Electronic commerce research
5
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
5
International journal of e-business research : an official publication of the Information Resources Management Association
5
International journal of contemporary hospitality management
4
International journal of retail and distribution management
4
Tourism management : research, policies, practice
4
Cogent business & management
3
International journal of business excellence : IJBEX
3
International journal of internet marketing and advertising : IJIMA
3
International journal of quality & reliability management
3
Journal of air transport management
3
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
3
Journal of electronic commerce research : JECR
3
Journal of hospitality marketing & management
3
Journal of strategic marketing
3
The journal of services marketing
3
Tourism management perspectives : TMP
3
African journal of business and economic research : AJBER
2
African journal of science, technology, innovation and development : AJSTID
2
Australasian marketing journal
2
Current issues in E-business research
2
European journal of marketing : EJM
2
Gadjah Mada international journal of business
2
Global business review
2
Information systems and e-business management : ISeB
2
Information systems management
2
International journal of Indian culture and business management : IJICBM
2
International journal of electronic business
2
International journal of electronic business : IJEB
2
International journal of electronic commerce : IJEC
2
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
2
International journal of internet and enterprise management : IJIEM
2
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ECONIS (ZBW)
303
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1
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303
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date (oldest first)
1
Product customization on the web : an empirical study of factors impacting choiceboard user satisfaction
Bharati, Pratyush
;
Chaudhury, Abhijit
-
2010
Persistent link: https://www.econbiz.de/10003911028
Saved in:
2
Effective product customization on the Web : an information systems success approach
Bharati, Pratyush
;
Chaudhury, Abhijit
- In:
Innovative technologies for information resources management
,
(pp. 79-94)
.
2008
Persistent link: https://www.econbiz.de/10003621302
Saved in:
3
Determinants of an organization's
website
ease of use : the moderating role of product tangibility
Aljukhadar, Muhammad
;
Senecal, Sylvain
- In:
Journal of organizational computing and electronic commerce
25
(
2015
)
4
,
pp. 337-359
Persistent link: https://www.econbiz.de/10011398649
Saved in:
4
The impact of web site quality on flow-related online shopping behaviors in C2C e-marketplaces : a cross-national study
Fan, Qingji
;
Lee, Jeoung Yul
;
Kim, Joong In
- In:
Managing service quality : MSQ ; an international journal
23
(
2013
)
5
,
pp. 364-387
Persistent link: https://www.econbiz.de/10009792550
Saved in:
5
Modelling e-service quality and its consequences in India : an SEM approach
Gera, Rajat
- In:
Journal of research in interactive marketing : …
5
(
2011
)
2/3
,
pp. 203-225
Persistent link: https://www.econbiz.de/10009389584
Saved in:
6
Inter-relationship of web site interactivity and customer outcomes : building trust in Internet Banking web site
Mann, Bikram Jit Singh
;
Sahni, Sunpreet Kaur
- In:
Global business review
12
(
2011
)
1
,
pp. 99-115
Persistent link: https://www.econbiz.de/10008906571
Saved in:
7
Reducing online privacy risk to facilitate e-service adoption: the influence of perceived ease of use and corporate credibility
Featherman, Mauricio S.
;
Miyazaki, Anthony D.
;
Sprott, …
- In:
The journal of services marketing
24
(
2010
)
2/3
,
pp. 219-229
Persistent link: https://www.econbiz.de/10003990929
Saved in:
8
Perception of mobile technology provision in health service
Oddershede, Astrid M.
;
Carrasco, Rolando A.
- In:
Global mobile commerce : strategies, implementation, …
,
(pp. 345-364)
.
2008
Persistent link: https://www.econbiz.de/10003556247
Saved in:
9
The quality and acceptance of websites : an empirical investigation in the context of higher education
Al-Debei, Mutaz M.
- In:
International journal of business information systems : …
15
(
2014
)
2
,
pp. 170-188
Persistent link: https://www.econbiz.de/10010376920
Saved in:
10
Simultaneous measurement of quality in different online services
Barrera, Ramón Barrera
;
Carrión, Gabriel Cepeda
- In:
The service industries journal
34
(
2014
)
2
,
pp. 123-144
Persistent link: https://www.econbiz.de/10010257790
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