Narrow search
Showing 1 - 6 of 6
Cover Image
Scripting a holistic Rx for process improvement at Palmetto Health imaging centers
Ahire, Sanjay L.; Malhotra, Manoj K. - In: Global business and organizational excellence : a … 30 (2010/11) 2, pp. 23-35
Persistent link: https://www.econbiz.de/10008857459
Cover Image
Expanding the quality paradigm for contemporary realignment : an ethics perspective
Babbar, Sunil; Koufteros, Xenophon; Jayaram, Jayanth - In: International journal of services and operations management 12 (2012) 3, pp. 309-331
Persistent link: https://www.econbiz.de/10009574592
Cover Image
The influence of types of training on service system performance in mass service and service shop operations
Mackelprang, Alan W.; Jayaram, Jayanth; Xu, Kefeng - In: International journal of production economics 138 (2012) 1, pp. 183-194
Persistent link: https://www.econbiz.de/10009550541
Cover Image
The role of technological intensity in services on the capability to performance relationships : an examination in the Australian context
Prajogo, Daniel I.; McDermott, Christopher M.; Jayaram, … - In: Journal of engineering and technology management : JET-M 31 (2014), pp. 58-72
Persistent link: https://www.econbiz.de/10010256755
Cover Image
Service profit chain and throughput orientation : a manager-employee-customer triad perspective in services
Patel, Pankaj; Sahi, Gurjeet Kaur; Gupta, Mahesh Chander; … - In: International journal of production research 58 (2020) 17, pp. 5196-5217
Persistent link: https://www.econbiz.de/10012266149
Cover Image
Determinants of quality and efficiency performance in service operations
Jayaram, Jayanth; Xu, Kefeng - In: International journal of operations & production … 36 (2016) 3, pp. 265-285
Persistent link: https://www.econbiz.de/10011558879