The role of technological intensity in services on the capability to performance relationships : an examination in the Australian context
Year of publication: |
2014
|
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Authors: | Prajogo, Daniel I. ; McDermott, Christopher M. ; Jayaram, Jayanth |
Published in: |
Journal of engineering and technology management : JET-M. - Amsterdam [u.a.] : Elsevier, ISSN 0923-4748, ZDB-ID 1027164-8. - Vol. 31.2014, p. 58-72
|
Subject: | Operational capabilities | Quality | Cost | Technological intensity | Service | Australien | Australia | Dienstleistungssektor | Service industry | Dienstleistungsqualität | Service quality | Capability-Ansatz | Capability approach | Technischer Fortschritt | Technological change |
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