//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Dienstleistungsqualität"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Models of social enterprise in...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Dienstleistungsqualität
Großbritannien
137,474
United Kingdom
97,285
Service quality
21,834
Deutschland
14,180
USA
13,952
United States
12,489
Germany
11,847
Nonprofit-Organisation
9,067
Theorie
8,489
Frankreich
8,465
Theory
8,324
Nonprofit organization
8,262
France
6,712
Customer satisfaction
6,568
EU-Staaten
6,391
Kundenzufriedenheit
6,361
EU countries
6,304
Consumer behaviour
5,845
Schätzung
5,761
Konsumentenverhalten
5,730
Estimation
5,453
Vergleich
4,298
Relationship marketing
4,232
Beziehungsmarketing
4,202
Comparison
4,104
Kanada
3,981
Japan
3,961
Italien
3,821
Wirtschaftsgeschichte
3,624
Canada
3,525
Geschichte
3,422
Geldpolitik
3,280
Italy
3,275
Economic history
3,257
Welt
3,105
World
3,056
Vereinigte Staaten
3,004
Niederlande
2,926
Wirtschaftsprüfung
2,884
more ...
less ...
Online availability
All
Undetermined
7,597
Free
4,971
Type of publication
All
Article
15,244
Book / Working Paper
5,818
Journal
19
Type of publication (narrower categories)
All
Article in journal
14,117
Aufsatz in Zeitschrift
14,117
Graue Literatur
1,637
Non-commercial literature
1,637
Working Paper
1,484
Arbeitspapier
1,357
Aufsatz im Buch
1,069
Book section
1,069
Hochschulschrift
517
Thesis
382
Collection of articles of several authors
227
Sammelwerk
227
Conference paper
159
Konferenzbeitrag
159
Case study
155
Fallstudie
155
Aufsatzsammlung
101
Konferenzschrift
91
Conference proceedings
60
Bibliografie enthalten
57
Bibliography included
57
Collection of articles written by one author
56
Sammlung
56
Amtsdruckschrift
53
Government document
53
Reprint
18
Lehrbuch
17
Textbook
15
Systematic review
14
Übersichtsarbeit
14
Forschungsbericht
13
Guidebook
13
Ratgeber
13
Article
12
Handbook
12
Handbuch
12
Research Report
10
Bibliografie
9
Advisory report
8
Gutachten
8
more ...
less ...
Language
All
English
19,627
German
1,393
French
33
Italian
10
Russian
10
Spanish
10
Swedish
6
Finnish
4
Polish
4
Danish
3
Dutch
3
Hungarian
2
Czech
1
Portuguese
1
Undetermined
1
more ...
less ...
Author
All
Siciliani, Luigi
77
Propper, Carol
55
Straume, Odd Rune
52
Bruhn, Manfred
49
Hanushek, Eric Alan
45
Rivkin, Steven G.
43
Han, Heesup
42
Prybutok, Victor R.
40
Mattila, Anna S.
39
Brekke, Kurt R.
37
Gravelle, Hugh
35
Prentice, Catherine
32
Pathak, Parag A.
29
Hanushek, Eric A.
28
McColl-Kennedy, Janet R.
28
Shahin, Arash
28
Rockoff, Jonah E.
27
Staiger, Douglas
27
Usman, Osly
27
Figlio, David N.
26
Edvardsson, Bo
24
Van Reenen, John
24
Kane, Thomas J.
23
Knechel, W. Robert
22
Gaynor, Martin
21
Grabowski, David C.
21
Gruber, Jonathan
21
Li, Chan
21
Sharma, Piyush
21
Sparks, Beverley
21
Das, Jishnu
20
Kain, John F.
20
Zhang, Min
20
Balaji, M. S.
19
Koning, Pierre
19
Michas, Paul N.
19
Wirtz, Jochen
19
Wong, IpKin Anthony
19
Benkenstein, Martin
18
Chi, Wuchun
18
more ...
less ...
Institution
All
National Bureau of Economic Research
178
OECD
37
IGI Global
21
Springer Fachmedien Wiesbaden
19
World Bank
18
Hochschulrektorenkonferenz
17
World Bank Group
12
Verlag Dr. Kovač
9
Nomos Verlagsgesellschaft
8
Europäische Kommission
6
OECD / International Transport Forum
5
Taylor and Francis.
5
Edward Elgar Publishing
4
European Centre for the Development of Vocational Training
4
Weltbank
4
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
4
Books on Demand GmbH <Norderstedt>
3
European Conference of Ministers of Transport
3
European Foundation for the Improvement of Living and Working Conditions
3
Excellence-in-Service-Konferenz <6., 2016, Koblenz>
3
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
3
Shaker Verlag
3
USA / General Accounting Office
3
United States / Congress / House / Committee on the Budget / Task Force on Education and Employment
3
Universität Potsdam
3
Universität Ulm
3
Bad Orber Gespräche <10., 2005, Berlin>
2
Bund-Länder-Kommission für Bildungsplanung und Forschungsförderung
2
Centralʹnyj bank Rossijskoj Federacii
2
Christel DeHaan Tourism and Travel Research Institute <Nottingham>
2
Christian-Albrechts-Universität zu Kiel
2
Department of Health, Education, and Welfare
2
Deutschland / Bundeswehr / Universität Hamburg
2
Erasmus Research Institute of Management
2
European Health Care Conference <2, 2011, Hamburg>
2
European Organization for Quality Control
2
Europäische Kommission / Generaldirektion Bildung und Kultur
2
Europäische Kommission / Statistisches Amt
2
Friedrich-Schiller-Universität Jena
2
Goethe-Universität Frankfurt am Main
2
more ...
less ...
Published in...
All
International journal of hospitality management
435
Journal of retailing and consumer services
336
The service industries journal
294
Journal of business research : JBR
252
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
221
The journal of services marketing
209
Working paper / National Bureau of Economic Research, Inc.
179
NBER working paper series
177
Auditing : a journal of practice & theory
174
International journal of contemporary hospitality management
161
NBER Working Paper
160
Services marketing quarterly
142
Journal of hospitality marketing & management
140
Journal of air transport management
136
The TQM journal : the international review of organizational improvement
126
Journal of travel and tourism marketing
122
Tourism management : research, policies, practice
121
International journal of quality and service sciences
118
International journal of productivity and quality management : IJPQM
114
International journal of quality & reliability management
114
Service business
109
Health care management review : HCM review
106
Cogent business & management
103
Journal of service research : JSR
103
International journal of services and operations management
102
Journal of service management
96
The accounting review : a publication of the American Accounting Association
95
Total quality management & business excellence
95
Discussion paper series / IZA
94
Quality management journal : QMJ
92
Economics of education review
83
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
79
International journal of services, economics and management
77
Managing service quality : MSQ ; an international journal
76
Journal of health economics
75
Managerial auditing journal
67
International journal of auditing : IJA
66
Asia Pacific journal of marketing and logistics
62
Management science : journal of the Institute for Operations Research and the Management Sciences
62
International journal of services and operations management : IJSOM
60
more ...
less ...
Source
All
ECONIS (ZBW)
20,905
EconStor
153
OLC EcoSci
16
RePEc
3
USB Cologne (EcoSocSci)
3
ArchiDok
1
Showing
1
-
10
of
21,081
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Expectation maximization algorithm cluster analysis for UK National Trust visitors
Cang, Shuang
- In:
Tourism analysis : an interdisciplinary tourism & …
14
(
2009
)
5
,
pp. 637-650
Persistent link: https://www.econbiz.de/10003955251
Saved in:
2
Does better quality contracting improve pay and HR practices? : evidence from for-profit and voluntary sector providers of adult care services in England
Grimshaw, Damian
;
Rubery, Jill
;
Ugarte, Sebastian M.
- In:
The journal of industrial relations : the journal of …
57
(
2015
)
4
,
pp. 502-525
Persistent link: https://www.econbiz.de/10011336577
Saved in:
3
Partners we can trust : the role of employee engagement influencing partnerships' relationship quality in the voluntary sector
Marques, Susana Henriques
;
Bilro, Ricardo Godinho
; …
- In:
Management research : the journal of the Iberoamerican …
20
(
2022
)
2
,
pp. 148-168
Persistent link: https://www.econbiz.de/10013367099
Saved in:
4
Staatliche Obdachlosenhilfe im ökonomischen Wettbewerbsprozess am Beispiel des Landes Berlin
Tosch, Hans-Ferdinand
-
2008
-
Als Ms. gedr.
Persistent link: https://www.econbiz.de/10003752838
Saved in:
5
Issues and recommendations for community-based ICT implementation in the social sector
Gutiérrez, Oscar
- In:
ICT management in non-profit organizations
,
(pp. 110-132)
.
2014
Persistent link: https://www.econbiz.de/10010363890
Saved in:
6
Need and generosity : how markets for free goods equilibrate
O'Flaherty, Brendan
- In:
Journal of urban economics
54
(
2003
)
1
,
pp. 157-172
Persistent link: https://www.econbiz.de/10001780536
Saved in:
7
Economic consequences of hiring an auditor with industry expertise : an empirical analysis among NPOs
Reheul, Anne-Mie
;
Van Caneghem, Tom
;
Van den Bogaerd, …
- In:
Nonprofit and voluntary sector quarterly
47
(
2018
)
1
,
pp. 126-145
Persistent link: https://www.econbiz.de/10011857483
Saved in:
8
Service quality expectations : exploring the importance of SERVQUAL dimensions from different nonprofit constituent groups
Jones, Jeri L.
;
Shandiz, Mahmood
- In:
Journal of nonprofit & public sector marketing
27
(
2015
)
1
,
pp. 48-69
Persistent link: https://www.econbiz.de/10010528159
Saved in:
9
The role, measurement, and impact of volunteerism in hospitals
Hotchkiss, Renee Brent
;
Unruh, Lynn Y.
;
Fottler, Myron D.
- In:
Nonprofit and voluntary sector quarterly
43
(
2014
)
6
,
pp. 1111-1128
Persistent link: https://www.econbiz.de/10010463437
Saved in:
10
Hospital ownership mix efficiency in the US : an exploratory study
Santerre, Rexford E.
;
Vernon, John A.
-
2005
Persistent link: https://www.econbiz.de/10002684029
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->