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Innovation and Information Technology in Services
Licht, Georg; Moch, Dietmar - 1997
The missing effect of investments of firms in information and communication technologies on productivity is studied by various recent papers (e.g. Oliner and Sichels 1994, Landauer 1995, Brynjolfsson and Hitt 1996). Several explanations are given for this missing link. Our paper deals with two...
Persistent link: https://www.econbiz.de/10010297561
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Situation der gesellschaftlich notwendigen Dienstleistungen in Südniedersachsen
Wolter, Marc Ingo; Bernardt, Florian - 2021
Ein funktionierendes Gemeinwesen, individuelle Teilhabe und die Bewältigung von Krisen sind ohne die erfolgreiche Erbringung von Dienstleistungen in kritischen Bereichen nicht denkbar. Das GenDis-Projekt („Gesellschaftlich notwendige Dienstleistungen sicherstellen: Ist Arbeit am Gemeinwohl...
Persistent link: https://www.econbiz.de/10012654258
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The federal Service
Mayers, Lewis - 1922
Persistent link: https://www.econbiz.de/10000408016
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Service quality : new directions in theory and practice
Rust, Roland T. (ed.) - 1994
Persistent link: https://www.econbiz.de/10000347620
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Housing and services
Fidschi - 1988
Persistent link: https://www.econbiz.de/10000110562
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The service productivity and quality challenge
Harker, Patrick T. (contributor) - 1995
Persistent link: https://www.econbiz.de/10000545292
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British Services education
Lloyd, Cyril - 1950
Persistent link: https://www.econbiz.de/10000040727
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Quality, environmental practices and customer satisfaction in services
Kassinis, George I.; Soteriou, Andreas C. - In: Sustainable innovation and entrepreneurship, (pp. 227-247). 2008
Persistent link: https://www.econbiz.de/10003731945
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The role of product involvement in e-service evaluations
Wang, Paul; Gudergan, Siegfried; Lings, Ian - In: International journal of electronic marketing and … 2 (2008/09) 1, pp. 59-79
Persistent link: https://www.econbiz.de/10003651016
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Tipping as a strategic investment in service quality : an optimal-control analysis of repeated interactions in the service industry
Azar, Ofer H.; Tobol, Yossi - In: Southern economic journal 75 (2008) 1, pp. 246-260
Persistent link: https://www.econbiz.de/10003740167