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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Service quality
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AEO
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Air passenger transport
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Passagierluftverkehr
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Rasch model
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Supply chain security
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Taiwan
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Brand management
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China
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Consumer behaviour
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Customer satisfaction
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Fluggesellschaft
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Kundenzufriedenheit
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Lieferkette
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Logistik
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Logistikdienstleister
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Markenführung
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Occupational qualification
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Qualifikation
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Rasch measurement
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Relationship marketing
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Repurchase motivation
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Chang, Hsin-Li
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Yang, Cheng-Hua
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Chang, Hsin-li
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Yang, Cheng-hua
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Tourism management : research, policies, practice
2
Journal of air transport management
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ECONIS (ZBW)
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Explore airlines' brand niches through measuring passengers' repurchase motivation : an application of Rasch measurement
Chang, Hsin-Li
;
Yang, Cheng-Hua
- In:
Journal of air transport management
14
(
2008
)
3
,
pp. 105-112
Persistent link: https://www.econbiz.de/10003731224
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2
Exploring the perceived competence of airport ground staff in dealing with unruly passenger behaviors
Yang, Cheng-hua
;
Chang, Hsin-li
- In:
Tourism management : research, policies, practice
33
(
2012
)
3
,
pp. 611-621
Persistent link: https://www.econbiz.de/10009488090
Saved in:
3
Do airline self-service check-in kiosks meet the needs of passengers?
Chang, Hsin-Li
;
Yang, Cheng-Hua
- In:
Tourism management : research, policies, practice
29
(
2008
)
5
,
pp. 980-993
Persistent link: https://www.econbiz.de/10003750825
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