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Continuous improvement planning through sustainability assessment of product-service systems
Negri, Elisa; Holgado, Maria; Wagner, Dirk; Grefrath, … - In: International journal of productivity and quality … 18 (2016) 2/3, pp. 168-190
Persistent link: https://www.econbiz.de/10011582369
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How to achieve customer satisfaction? : perspective of logistics outsourcing performance
Świtała, Marcin; Cichosz, Marzenna; Trzęsiok, Joanna - In: LogForum : elektroniczne czasopismo naukowe z dziedziny … 15 (2019) 1, pp. 39-51
Persistent link: https://www.econbiz.de/10012153959
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The paradigm shift to Business Excellence 2.0
Enquist, Bo; Johnson, Mikael; Rönnbäck, Åsa - In: International journal of quality and service sciences 7 (2015) 2/3, pp. 321-333
Persistent link: https://www.econbiz.de/10011400707
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A sustainable e-service quality model
Stamenkov, Gjoko; Dika, Zamir - In: Journal of service theory and practice : JSTP 25 (2015) 4, pp. 414-442
Persistent link: https://www.econbiz.de/10011400717
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Visual quality and sustainability considerations in tolerance optimization : a market-based approach
Hoffenson, Steven; Dagman, Andreas; Söderberg, Rikard - In: International journal of production economics 168 (2015), pp. 167-180
Persistent link: https://www.econbiz.de/10011384625
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Adressing environmental, financial and social sustainability in the management of higher education quality
Martins, Harley dos Sontos; Loureiro, Sandra Maria Correia - In: Journal for international business and entrepreneurship … 7 (2013/14) 3, pp. 93-114
Persistent link: https://www.econbiz.de/10010399445
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Towards sustainable audit quality : framework based on the UK financial reporting council
Ashrafi, Mehdi; Abdoli, Mohammadreza; Valiyan, Hasan - In: International journal of law and management 66 (2024) 1, pp. 88-111
Persistent link: https://www.econbiz.de/10014476565
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Operating Performance Effects of Service Quality and Environmental Sustainability Capabilities in Logistics
Garcia-Dastugue, Sebastian - 2018
Resource allocation decisions in the areas of service quality and environmental sustainability canbe challenging … operating performance implications of service qualityand environmental sustainability in the context of logistics. Specifically … won service quality and environmental sustainability awards in logistics between2004 and 2013. Awardees include firms that …
Persistent link: https://www.econbiz.de/10012911668
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Total quality management and sustainability in the public service sector : the mediating effect of service innovation
AlShehail, Ohoud Ali; Khan, Mehmood; Ajmal, Mian - In: Benchmarking : an international journal 29 (2022) 2, pp. 382-410
Persistent link: https://www.econbiz.de/10013040708
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The probable effect of integrated reporting on audit quality
El Nashar, Tamer A. - In: Journal of governance and regulation : international … 5 (2016) 2, pp. 51-59
Persistent link: https://www.econbiz.de/10011673443