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Evaluation of educational hospitals' portal as a tool for patient access to information
Jeddi, Fatemeh Rangraz; Gilasi, Hamidreza; Khademi, Sahar; … - In: International journal of services technology and … 27 (2021) 4/6, pp. 252-264
Persistent link: https://www.econbiz.de/10012667617
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Does evaluating teachers make a difference?
Briole, Simon; Maurin, Eric - 2019
In France, secondary school teachers are evaluated every six or seven years by senior experts of the Ministry of education. These external evaluations mostly involve the supervision of one class session and a debriefing interview, but have nonetheless a direct impact on teachers' career...
Persistent link: https://www.econbiz.de/10012003746
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Service competition and product quality in the U.S. automobile industry
Tijerina Guajardo, José Alfredo; Cohen, Morris A.; … - In: Management science : journal of the Institute for … 62 (2016) 7, pp. 1860-1877
Persistent link: https://www.econbiz.de/10011518598
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Two dimensions of service : a single carrier analysis
Johnston, Ahren - In: The international journal of logistics management 26 (2015) 2, pp. 238-253
Persistent link: https://www.econbiz.de/10011478906
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Service quality variability and termination behavior
Sriram, S.; Chintagunta, Pradeep K.; Manchanda, Puneet - In: Management science : journal of the Institute for … 61 (2015) 11, pp. 2739-2759
Persistent link: https://www.econbiz.de/10011409162
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Hospital quality and its determinants : an empirical examination with administrative data from Germany
Hentschker, Corinna - 2016
Persistent link: https://www.econbiz.de/10012659858
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Service quality using text mining : measurement and consequences
Mejia, Jorge; Mankad, Shawn; Gopal, Anandasivam - In: Manufacturing & service operations management : M & SOM 23 (2021) 6, pp. 1354-1372
Persistent link: https://www.econbiz.de/10012695656
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Gatekeeping under congestion : an empirical study of referral errors in the emergency department
Freeman, Michael; Robinson, Susan; Scholtes, Stefan - 2017 - Revised version of 2015/77/TOM
Persistent link: https://www.econbiz.de/10011947591
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Gatekeeping under congestion : an empirical study of referral errors in the emergency department
Freeman, Michael; Robinson, Susan; Scholtes, Stefan - 2020 - Revised version of 2017/59/TOM
Persistent link: https://www.econbiz.de/10012164267
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How can governance, human capital, and communication practices enhance internal audit quality?
Thiéry, Stéphanie; Lhuillery, Stéphane; Tellechea, Marion - In: Journal of international accounting auditing & taxation 52 (2023), pp. 1-20
Persistent link: https://www.econbiz.de/10014434930