//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Dienstleistungsqualität"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Using Mystery Shopping to Comp...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Dienstleistungsqualität
Consumer behaviour
18
Konsumentenverhalten
17
USA
8
United States
8
Relationship marketing
6
Beziehungsmarketing
5
Brand management
5
Innovation
5
Customer service
4
Kundenservice
4
Markenführung
4
Marketing management
4
Marketingmanagement
4
B-to-B-Marketing
3
Business-to-business marketing
3
Customer integration
3
E-commerce
3
Firm performance
3
Kundenintegration
3
Online retailing
3
Online-Handel
3
Product design
3
Unternehmenserfolg
3
Brand
2
Brand image
2
Brand performance
2
Brands
2
Business‐to‐business marketing
2
China
2
Competitive strategy
2
Consumers
2
Customer satisfaction
2
Designation of origin
2
Distribution channel
2
Electronic Commerce
2
Environmental sustainability
2
Herkunftsbezeichnung
2
Human–nature balance
2
Internet marketing
2
more ...
less ...
Online availability
All
Undetermined
2
Type of publication
All
Article
2
Type of publication (narrower categories)
All
Article in journal
2
Aufsatz in Zeitschrift
2
Language
All
English
2
Author
All
Malik, Aaminah Zaman
2
Paswan, Audhesh
2
Published in...
All
Journal of consumer marketing
1
The journal of services marketing
1
Source
All
ECONIS (ZBW)
2
Showing
1
-
2
of
2
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Linguistic racism in inter-culture service encounter
Malik, Aaminah Zaman
;
Paswan, Audhesh
- In:
Journal of consumer marketing
40
(
2023
)
5
,
pp. 585-596
Persistent link: https://www.econbiz.de/10014332220
Saved in:
2
Language-related stereotype threat, customers' well-being and its outcome
Malik, Aaminah Zaman
;
Paswan, Audhesh
- In:
The journal of services marketing
37
(
2023
)
7
,
pp. 895-910
Persistent link: https://www.econbiz.de/10014333405
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->