//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Dienstleistungsqualität"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Effects of animal welfare stan...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Dienstleistungsqualität
Consumer behaviour
82,942
Konsumentenverhalten
80,462
Theorie
11,765
Theory
11,532
Willingness to pay
10,595
Zahlungsbereitschaftsanalyse
9,981
Relationship marketing
9,003
Beziehungsmarketing
8,969
Brand management
7,544
Markenführung
7,501
Brand image
6,733
Markenimage
6,687
Customer satisfaction
5,698
USA
5,604
Online-Handel
5,601
Online retailing
5,590
Kundenzufriedenheit
5,531
United States
5,329
Social Web
4,805
Social web
4,803
Experiment
4,758
Online-Marketing
4,524
Internet marketing
4,513
Deutschland
4,489
Service quality
4,438
Brand
4,322
Markenartikel
4,313
Germany
4,176
Einzelhandel
4,157
Retail trade
4,121
Electronic Commerce
3,640
Werbewirkung
3,635
Advertising effects
3,597
Verbraucherverhalten
3,587
E-commerce
3,532
Emotion
3,252
Advertising
3,051
Werbung
2,945
Privater Konsum
2,905
more ...
less ...
Online availability
All
Undetermined
2,332
Free
728
Type of publication
All
Article
3,846
Book / Working Paper
528
Type of publication (narrower categories)
All
Article in journal
3,747
Aufsatz in Zeitschrift
3,747
Aufsatz im Buch
96
Book section
96
Graue Literatur
79
Non-commercial literature
79
Hochschulschrift
68
Working Paper
60
Arbeitspapier
57
Thesis
50
Conference paper
30
Konferenzbeitrag
30
Collection of articles of several authors
12
Sammelwerk
12
Bibliografie enthalten
9
Bibliography included
9
Collection of articles written by one author
7
Sammlung
7
Aufsatzsammlung
5
Konferenzschrift
4
Case study
3
Fallstudie
3
Amtsdruckschrift
1
Conference proceedings
1
Government document
1
Handbook
1
Handbuch
1
Mikroform
1
Reprint
1
more ...
less ...
Language
All
English
4,297
German
75
Finnish
1
French
1
Swedish
1
Author
All
Han, Heesup
30
Mattila, Anna S.
24
Usman, Osly
20
Prentice, Catherine
17
McColl-Kennedy, Janet R.
15
Line, Nathaniel D.
14
Balaji, M. S.
13
Gong, Taeshik
12
Klaus, Philipp
12
Prybutok, Victor R.
12
Bilgihan, Anil
11
Gustafsson, Anders
11
Hanks, Lydia
11
Jang, Soocheong
11
Propper, Carol
11
Gursoy, Dogan
10
Miao, Li
10
Quach, Sara
10
Sharma, Piyush
10
Sreejesh, S.
10
Hollebeek, Linda D.
9
Hyun, Sunghyup Sean
9
Voorhees, Clay M.
9
Wong, IpKin Anthony
9
Xu, Xun
9
Ali, Faizan
8
Amin, Muslim
8
Harun, Ahasan
8
Park, Jungkun
8
Qu, Hailin
8
Sparks, Beverley
8
Wu, Luorong
8
Ahn, Jiseon
7
Beck, Adrian
7
Bujisic, Milos
7
Carlson, Jamie
7
Gaynor, Martin
7
Grewal, Dhruv
7
Kim, Jinkyung Jenny
7
Kim, Woo Gon
7
more ...
less ...
Institution
All
National Bureau of Economic Research
3
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
2
Christian-Albrechts-Universität zu Kiel
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Friedrich-Schiller-Universität Jena
1
IGI Global
1
Institutet för Ekonomisk Forskning <Lund>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Springer Fachmedien Wiesbaden
1
United States / Congress / Senate / Committee on the Judiciary / Subcommittee on Antitrust and Monopoly
1
Verlag Dr. Kovač
1
more ...
less ...
Published in...
All
Journal of retailing and consumer services
230
International journal of hospitality management
196
Journal of business research : JBR
120
The journal of services marketing
106
Journal of hospitality marketing & management
77
International journal of contemporary hospitality management
76
Services marketing quarterly
65
Journal of travel and tourism marketing
64
The service industries journal
64
Cogent business & management
47
Journal of service research : JSR
47
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
42
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
40
Service business
36
Journal of service management
32
Asia Pacific journal of marketing and logistics
31
Journal of air transport management
31
Tourism management : research, policies, practice
31
The international journal of bank marketing : IJBM
30
International journal of quality and service sciences
28
International journal of electronic marketing and retailing : IJEMR
26
International journal of services and operations management
26
International journal of services, economics and management
26
Psychology & marketing
26
Journal of service research
25
The TQM journal : the international review of organizational improvement
25
Journal of retailing
23
Journal of strategic marketing
23
Total quality management & business excellence
23
European journal of marketing : EJM
22
Journal of hospitality and tourism insights
22
International journal of quality & reliability management
21
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
21
Journal of the Academy of Marketing Science
21
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
20
Journal of internet commerce
20
Managing service quality : MSQ ; an international journal
20
Journal of Asian finance, economics and business : JAFEB
19
Journal of service theory and practice
19
Marketing intelligence & planning
19
more ...
less ...
Source
All
ECONIS (ZBW)
4,371
EconStor
3
Showing
1
-
10
of
4,374
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Investigating the relationship between brand logo, customer satisfaction, attitude and repurchase intention of online services
Akbari, Mohammad
;
Nazarzad, Shadi
;
Namaghi, Mohamad Ghasemi
- In:
Journal of contemporary marketing science
7
(
2024
)
2
,
pp. 200-216
Persistent link: https://www.econbiz.de/10015052480
Saved in:
2
Consumer adoption of mobile internet services : an exploratory study
Jiang, Pingjun
- In:
Journal of promotion management : JPM
15
(
2009
)
3
,
pp. 418-454
Persistent link: https://www.econbiz.de/10003903812
Saved in:
3
When to "Fire" customers : customer cost-based pricing
Shin, Jiwoong
;
Sudhir, K.
;
Yoon, Dae-hee
- In:
Management science : journal of the Institute for …
58
(
2012
)
5
,
pp. 932-947
Persistent link: https://www.econbiz.de/10009553500
Saved in:
4
Do customized service packages impede value capture in industrial markets?
Steiner, Michael
;
Eggert, Andreas
;
Ulaga, Wolfgang
; …
- In:
Journal of the Academy of Marketing Science
44
(
2016
)
2
,
pp. 151-165
Persistent link: https://www.econbiz.de/10011453165
Saved in:
5
Analyzing mobility in peripheral regions of the European Union : the case of Canarias-Madeira-Azores
Román García, Concepción
;
Espino, Raquel
;
Martín, …
- In:
Networks and spatial economics : a journal of …
8
(
2008
)
2/3
,
pp. 141-160
Persistent link: https://www.econbiz.de/10003747914
Saved in:
6
A silver lining in the COVID-19 cloud : examining customers' value perceptions, willingness to use and pay more for robotic restaurants
Chuah, Stephanie Hui-wen
;
Eugene Cheng-xi Aw
;
Cheng, …
- In:
Journal of hospitality marketing & management
31
(
2022
)
1
,
pp. 49-76
Persistent link: https://www.econbiz.de/10012821047
Saved in:
7
Airline on-time performance and its effects on consumer choice behavior
Yimga, Jules
- In:
Research in transportation economics
66
(
2017
),
pp. 12-25
Persistent link: https://www.econbiz.de/10011902809
Saved in:
8
Customer perceived value, satisfaction, and loyalty : the role of willingness to share information
Leppäniemi, Matti
;
Karjaluoto, Heikki
;
Saarijärvi, Hannu
- In:
The international review of retail, distribution and …
27
(
2017
)
2
,
pp. 164-188
Persistent link: https://www.econbiz.de/10011704061
Saved in:
9
Consumers' perceived value of sport team games : a multidimensional approach
Kunkel, Thilo
;
Doyle, Jason Patrick
;
Berlin, Alexander
- In:
Journal of sport management : the official journal of …
31
(
2017
)
1
,
pp. 80-95
Persistent link: https://www.econbiz.de/10011669268
Saved in:
10
Effects of visual servicescape aesthetics comprehension and appreciation on consumer experience
Lin, Ingrid Y.
- In:
The journal of services marketing
30
(
2016
)
7
,
pp. 692-712
Persistent link: https://www.econbiz.de/10011590915
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->