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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Dienstleistung
7,093
Services
4,637
Ontology
1,606
Unternehmensarchitektur
1,604
Enterprise architecture
1,569
Dienstleistungssektor
1,559
Ontologie
1,451
Deutschland
1,446
Service industry
1,412
services
1,372
Germany
1,233
Theorie
1,094
Theory
1,078
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950
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944
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926
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790
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789
Service quality
730
USA
620
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594
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569
Prozessmanagement
559
Business intelligence system
535
Innovationsmanagement
514
Business process management
511
Gesundheitswesen
505
Relationship marketing
491
Beziehungsmarketing
487
Health care system
471
Innovation management
467
Semantisches Web
463
Semantic web
460
Management
451
Wissensmanagement
446
Marketing
440
Unternehmensdienstleistung
437
Consumer behaviour
424
Knowledge management
424
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English
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German
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Bruhn, Manfred
11
Blau, Benjamin
5
Edvardsson, Bo
5
Fisk, Raymond P.
5
Huang, Ming-Hui
5
McColl-Kennedy, Janet R.
5
Paluch, Stefanie
5
Wirtz, Jochen
5
Benkenstein, Martin
4
Gallan, Andrew S.
4
Hadwich, Karsten
4
Patrício, Lia
4
Rayburn, Steven W.
4
Stauss, Bernd
4
Anderson, Sidney
3
Bitner, Mary Jo
3
Brown, Stephen Walter
3
Calabrese, Armando
3
Chase, Richard B.
3
De Jager, Johan W.
3
Debo, Laurens G.
3
Falk, Tomas
3
Gerstner, Eitan
3
Gouthier, Matthias
3
Gustafsson, Anders
3
Helkkula, Anu
3
Huiskonen, Janne
3
Jaakkola, Elina
3
Karppinen, Henri
3
Kleinaltenkamp, Michael
3
Kowalkowski, Christian
3
Kunz, Werner H.
3
Mende, Martin
3
Meran, Georg
3
Ostrom, Amy L.
3
Pavlou, Paul A.
3
Pitardi, Valentina
3
Polese, Francesco
3
Russell-Bennett, Rebekah
3
Rust, Roland T.
3
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Verlag Dr. Kovač
4
Excellence-in-Service-Konferenz <6., 2016, Koblenz>
3
Nomos Verlagsgesellschaft
3
Universität Potsdam
2
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
2
Autohaus Buch und Formular
1
Brandenburgische Technische Universität Cottbus-Senftenberg
1
Center for Service Excellence
1
Deutscher Juristentag <68, 2010, Berlin>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Edward Elgar Publishing
1
Eric Cuvillier <Firma>
1
European Committee for Standardization
1
Fidschi
1
Friedrich-Schiller-Universität Jena
1
IGI Global
1
Institute of Electrical and Electronics Engineers
1
International Federation for Information Processing
1
International Workshop on Distributed Systems: Operations and Management <13, 2002, Montréal>
1
Logos Verlag Berlin
1
Society of Service Science
1
Springer Fachmedien München GmbH
1
Springer Fachmedien Wiesbaden
1
Technische Universität Clausthal
1
Universität Kaiserslautern / Lehrstuhl für Produktionswirtschaft
1
W. Kohlhammer GmbH
1
Zukunftsinitiative Rheinland-Pfalz
1
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The journal of services marketing
29
Journal of service management
27
Journal of service research : JSR
20
The service industries journal
17
International journal of hospitality management
15
Services marketing quarterly
15
SpringerLink / Bücher
14
Journal of service research
13
Journal of retailing and consumer services
11
Gabler Edition Wissenschaft
8
International journal of production economics
7
International journal of quality and service sciences
7
International journal of services technology and management
7
Journal of business research : JBR
7
International journal of services and operations management
6
Service business
6
European review of service economics and management
5
Information systems research : ISR
5
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
5
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
5
International journal of services, economics and management
5
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
5
Journal of service theory and practice
5
Journal of service theory and practice : JSTP
5
Schriftenreihe innovatives Dienstleistungsmanagement
5
International journal of contemporary hospitality management
4
Public management review
4
Reihe Dienstleistungsmanagement, Dienstleistungsmarketing
4
Springer eBook Collection / Business and Economics
4
Technological forecasting & social change : an international journal
4
The journal of business & industrial marketing
4
Basler Schriften zum Marketing
3
Faculty & research / Insead : working paper series
3
Gabler Edition Wissenschaft / Focus Dienstleistungsmarketing
3
Gabler Research
3
Gabler-Edition Wissenschaft
3
International journal of applied business and economic research
3
International journal of innovation management
3
International journal of networking and virtual organisations : IJNVO
3
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
3
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ECONIS (ZBW)
724
EconStor
1
ArchiDok
1
OLC EcoSci
1
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Produktivität von Dienstleistungen
Möller, Klaus
-
2014
zielführend erwiesen, da beispielsweise die Qualitätsaspekte einer
Dienstleistung
nicht berücksichtigt werden. Was ist daher bei …
Persistent link: https://www.econbiz.de/10014020834
Saved in:
2
Produktivität von Dienstleistungen
Möller, Klaus
(
ed.
);
Schultze, Wolfgang
(
ed.
)
-
2014
Persistent link: https://www.econbiz.de/10014007825
Saved in:
3
A semantic QoS-aware web
services
composition framework
Rouached, Mohsen
;
Sallay, Hassen
- In:
International journal of business information systems : …
17
(
2014
)
1
,
pp. 94-111
Persistent link: https://www.econbiz.de/10010480226
Saved in:
4
Pattern-based service composition for user satisfaction and service revenue
Xu, Hanchuan
;
Zhuang, Yaou
;
Gu, Hao
;
Xu, Xiaofei
; …
- In:
International journal of services technology and management
25
(
2019
)
5/6
,
pp. 585-600
Persistent link: https://www.econbiz.de/10012149117
Saved in:
5
The Pac-Man principle in the healthcare market
Bongaerts, Robert
;
Henn, Harald
;
Khare, Anshuman
- In:
Phantom ex machina : digital disruption's role in …
,
(pp. 175-184)
.
2017
Persistent link: https://www.econbiz.de/10012163479
Saved in:
6
Paperless healthcare : progress and challenges of an IT-enabled healthcare system
Adler-Milstein, Julia
;
Bates, David W.
- In:
Business horizons
53
(
2010
)
2
,
pp. 119-130
Persistent link: https://www.econbiz.de/10003956831
Saved in:
7
Perceived quality of e-health
services
: a conceptual scale development of e-health service quality based on the C-OAR-SE approach
Hadwich, Karsten
;
Georgi, Dominik
;
Tuzovic, Sven
; …
- In:
International journal of pharmaceutical and healthcare …
4
(
2010
)
2
,
pp. 112-136
Persistent link: https://www.econbiz.de/10003993851
Saved in:
8
Teleradiology : friend or foe? ; what imaging's now indispensable partner means for radiology's future and for the quality of care
Hawk, PollyBeth
- In:
Journal of health care finance
37
(
2010/11
)
4
,
pp. 71-92
Persistent link: https://www.econbiz.de/10009162016
Saved in:
9
Information system(s) success : studies on IS effectiveness and collaborative knowledge production
Schäfer, Kerstin
-
2012
Persistent link: https://www.econbiz.de/10009732523
Saved in:
10
Analysis of introducing e-
services
: a case study of Health Insurance Fund of Macedonia
Gavrilov, Goce
;
Vlahu-Gjorgievska, Elena
;
Trajkovik, …
- In:
Journal of health organization and management
30
(
2016
)
3
,
pp. 354-371
Persistent link: https://www.econbiz.de/10011529378
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