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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Satisfaction
12,828
Zufriedenheit
11,714
Stress
5,602
Lebensqualität
5,429
Quality of life
5,395
Work stress
4,623
Job satisfaction
3,371
Arbeitszufriedenheit
3,312
Deutschland
2,115
Germany
2,055
Customer satisfaction
1,920
Kundenzufriedenheit
1,896
Consumer behaviour
1,753
Konsumentenverhalten
1,733
happiness
1,537
satisfaction
1,404
Health
1,333
Happiness
1,332
Gesundheit
1,315
Sozialer Indikator
1,255
Social indicator
1,242
Emotion
1,040
Theorie
1,003
Welt
993
Theory
988
Schätzung
975
World
968
Estimation
937
Relationship marketing
899
Beziehungsmarketing
897
Arbeitsbedingungen
876
life satisfaction
872
Service quality
861
Working conditions
851
Arbeitsverhalten
815
Work behaviour
812
Großbritannien
788
United Kingdom
781
Income
762
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Online availability
All
Undetermined
497
Free
119
Type of publication
All
Article
776
Book / Working Paper
39
Type of publication (narrower categories)
All
Article in journal
766
Aufsatz in Zeitschrift
766
Graue Literatur
12
Non-commercial literature
12
Working Paper
10
Arbeitspapier
9
Aufsatz im Buch
9
Book section
9
Conference paper
4
Konferenzbeitrag
4
Case study
3
Fallstudie
3
Hochschulschrift
3
Thesis
2
Aufsatzsammlung
1
Research Report
1
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Language
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English
805
German
10
Author
All
Han, Heesup
8
Mainardes, Emerson Wagner
4
McColl-Kennedy, Janet R.
4
Morrison, Alastair M.
4
Ringle, Christian M.
4
Söderlund, Magnus
4
Ali, Faizan
3
Alkire, Linda
3
Altinay, Levent
3
Arici, Hasan Evrim
3
Bendel, Klaus
3
Bradley, Graham L.
3
Burton, Jamie
3
Casidy, Riza
3
Cervera-Taulet, Amparo
3
Clotfelter, Charles T.
3
Deshwal, Pankaj
3
Fatima, Johra Kayeser
3
Ghantous, Nabil
3
Gruber, Thorsten
3
Itani, Omar S.
3
Ladd, Helen F.
3
Li, Hongxiu
3
Matiaske, Wenzel
3
Moliner-Velázquez, Beatriz
3
Moreira, António Carrizo
3
Mutum, Dilip S.
3
Myint Moe Chit
3
Nicolau, Juan Luis
3
Parahoo, Sanjai K.
3
Rod, Michel
3
Ruiz-Molina, María-Eugenia
3
Schramm, Florian
3
Sparks, Beverley
3
Stock-Homburg, Ruth
3
Su, LuJun
3
Subashini Ramakrishnan
3
Weber, Karin
3
Weller, Ingo
3
Wong, Meng Seng
3
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Institution
All
National Bureau of Economic Research
1
Published in...
All
International journal of hospitality management
41
Journal of retailing and consumer services
27
The journal of services marketing
20
Journal of business research : JBR
18
Journal of travel and tourism marketing
16
International journal of contemporary hospitality management
14
Services marketing quarterly
14
Journal of hospitality marketing & management
12
Service business
12
The service industries journal
12
Tourism management : research, policies, practice
12
International journal of quality & reliability management
11
Journal of service management
9
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
9
Asia Pacific journal of marketing and logistics
8
Cogent business & management
8
International journal of services, economics and management
7
International review on public and non-profit marketing
7
Tourism management perspectives : TMP
7
Health marketing quarterly
6
Journal of Asian finance, economics and business : JAFEB
6
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
6
Journal of marketing for higher education
6
Total quality management & business excellence
6
Tourism analysis : an interdisciplinary tourism & hospitality journal
6
International journal of Indian culture and business management
5
International journal of pharmaceutical and healthcare marketing : IJPHM
5
Journal of air transport management
5
Journal of service research : JSR
5
Journal of service theory and practice : JSTP
5
Marketing intelligence & planning
5
The international journal of bank marketing : IJBM
5
The international review of retail, distribution and consumer research
5
Business and Economic Research : BER
4
Health care management review : HCM review
4
International journal of bank marketing
4
International journal of business excellence
4
International journal of business excellence : IJBEX
4
International journal of productivity and quality management : IJPQM
4
International journal of quality and service sciences
4
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ECONIS (ZBW)
813
EconStor
2
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1
Explicating customer orientation's influence on frontline employee
satisfaction
Briggs, Elten
;
Jaramillo, Fernando
;
Noboa, Fabrizio
- In:
The service industries journal
35
(
2015
)
3
,
pp. 133-151
Persistent link: https://www.econbiz.de/10011296301
Saved in:
2
An exploration of
stress
and
satisfaction
in college students
Lee, Jungki
;
Jang, Sunghyun
- In:
Services marketing quarterly
36
(
2015
)
3
,
pp. 245-260
Persistent link: https://www.econbiz.de/10011339264
Saved in:
3
Employee display of burnout in the service encounter and its impact on customer
satisfaction
Söderlund, Magnus
- In:
Journal of retailing and consumer services
37
(
2017
),
pp. 168-176
Persistent link: https://www.econbiz.de/10011729830
Saved in:
4
Customer related social stressors a challenge to employee
satisfaction
: evidences from luxury bus service providers in Pakistan
Nawaz, Asif
;
Sandhu, Kamran Yousef
;
Mughal, Nafeesa
- In:
International journal of business excellence
16
(
2018
)
3
,
pp. 257-268
Persistent link: https://www.econbiz.de/10011966960
Saved in:
5
Development of a scorecard to measure the
satisfaction
and
happiness
in higher education
Shetty, Dasharathraj K.
;
Malarout, Namesh
;
Naik, Nithesh
; …
- In:
International journal of business information systems : …
45
(
2024
)
2
,
pp. 143-171
Persistent link: https://www.econbiz.de/10015061783
Saved in:
6
Assessing the determinants of customer
happiness
and customer loyalty in fast-food restaurant
Yapp, Emily H. T.
;
Bagos Wahyudi Amin Tohari
- In:
International journal of sustainable strategic …
9
(
2021
)
2
,
pp. 123-138
Persistent link: https://www.econbiz.de/10013257971
Saved in:
7
Emotions in service research : evolutionary analysis and empirical review
Arici, Hasan Evrim
;
Köseoglu, Mehmet Ali
;
Arici, …
- In:
The service industries journal
42
(
2022
)
11/12
,
pp. 919-947
Persistent link: https://www.econbiz.de/10013362158
Saved in:
8
Happy customers means more business : a comparative study of a global food chain in COVID-19 endemic era
Srivastava, R. K.
- In:
International journal of export marketing : IJExportM
5
(
2022
)
2
,
pp. 183-197
Persistent link: https://www.econbiz.de/10014310079
Saved in:
9
Assessment and effectiveness of e-learning and students'
satisfaction
with online classes : the example of Polish universities
Kocot, Maria
;
Maciaszczyk, Magdalena
;
Kwasek, Artur
; …
- In:
European research studies
24
(
2021
)
3B
,
pp. 186-199
Persistent link: https://www.econbiz.de/10012666729
Saved in:
10
A class of one : students'
satisfaction
with online learning
Landrum, Brittany
;
Bannister, Jennifer
;
Garza, Gilbert
; …
- In:
Journal of education for business
96
(
2021
)
2
,
pp. 82-88
Persistent link: https://www.econbiz.de/10012483643
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