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~subject:"Dienstleistungsqualität"
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Factors affecting quality and...
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Dienstleistungsqualität
Südkorea
21,237
South Korea
21,072
Qualitätsmanagement
16,784
Quality management
15,107
Arbeitsschutz
4,509
Structural equation model
4,077
Strukturgleichungsmodell
4,055
Theorie
4,023
Theory
3,988
Occupational safety
3,110
Instandhaltung
3,107
Deutschland
2,913
Service quality
2,906
USA
2,824
Maintenance policy
2,679
United States
2,679
Japan
2,536
Germany
2,365
Arbeitnehmerschutz
2,201
Employment protection
2,194
China
2,148
Product quality
1,682
Produktqualität
1,680
Industrie
1,646
Consumer behaviour
1,607
Manufacturing industries
1,603
Konsumentenverhalten
1,595
Taiwan
1,590
Unternehmenserfolg
1,571
Firm performance
1,552
India
1,432
Wirtschaftswachstum
1,429
Indien
1,418
Supply chain
1,409
Lieferkette
1,407
Economic growth
1,390
Customer satisfaction
1,360
EU-Staaten
1,350
EU countries
1,343
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Online availability
All
Undetermined
1,149
Free
448
Type of publication
All
Article
2,242
Book / Working Paper
646
Journal
9
Type of publication (narrower categories)
All
Article in journal
2,066
Aufsatz in Zeitschrift
2,066
Aufsatz im Buch
166
Book section
166
Hochschulschrift
141
Thesis
121
Graue Literatur
116
Non-commercial literature
116
Working Paper
61
Arbeitspapier
60
Collection of articles of several authors
47
Sammelwerk
47
Conference paper
40
Konferenzbeitrag
40
Bibliografie enthalten
33
Bibliography included
33
Case study
31
Fallstudie
31
Konferenzschrift
25
Aufsatzsammlung
23
Amtsdruckschrift
18
Government document
18
Conference proceedings
16
Lehrbuch
10
Handbook
9
Handbuch
9
Textbook
9
Article
3
Collection of articles written by one author
3
Guidebook
3
Nachschlagewerk
3
Ratgeber
3
Reference book
3
Sammlung
3
Advisory report
2
Bibliografie
2
Glossar enthalten
2
Glossary included
2
Gutachten
2
Mehrbändiges Werk
2
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English
2,540
German
363
Czech
1
French
1
Polish
1
Spanish
1
Author
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Bruhn, Manfred
34
Shahin, Arash
16
Prybutok, Victor R.
14
Rahman, Zillur
11
Talib, Faisal
11
McFadden, Kathleen L.
10
Schreier, Gerhard
10
Antony, Jiju
9
Cudney, Elizabeth A.
9
Marimon, Frederic
9
Dahlgaard-Park, Su Mi
8
Qureshi, M. N.
8
Dahlgaard, Jens Jörn
6
Dwivedi, Yogesh Kumar
6
Li, Jun
6
Medeiros, Denise Dumke de
6
Melo, Fagner José Coutinho de melo
6
Rust, Roland T.
6
Wu, Hsin-Hung
6
Basu, Rana
5
Benkenstein, Martin
5
Bhola, Prabha
5
Chakraborty, Subhajit
5
Chang, Tsang-Chuan
5
Gandhi, Surjit Kumar
5
Gotzamani, Katerina
5
Gowen, Charles, III.
5
Gremyr, Ida
5
Gupta, Ajay
5
Han, Heesup
5
Johnson, Dana M.
5
Kaynak, Hale
5
Lee, Jin-soo
5
Prybutok, Victor
5
Sachdeva, Anish
5
Singh, Rajesh K.
5
Stauss, Bernd
5
Tarí, Juan José
5
Vrat, Prem
5
Witell, Lars
5
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Hochschulrektorenkonferenz
17
IGI Global
7
OECD
4
Taylor and Francis.
4
European Organization for Quality Control
2
Hongkong / Securities and Futures Commission
2
IT Service Management Forum Deutschland
2
National Bureau of Economic Research
2
Nomos Verlagsgesellschaft
2
Springer Fachmedien Wiesbaden
2
Springer-Verlag GmbH
2
World Bank
2
AOK-Bundesverband
1
Abschlusskongress des Projektes Qualitätssicherung <2001, Bonn>
1
Arbeitsgemeinschaft Katholischer Krankenhäuser Rheinland-Pfalz und Saarland
1
Aspen Systems Corporation
1
Berufliche Fortbildungszentren der Bayerischen Wirtschaft
1
Bildungswerk der Bayerischen Wirtschaft
1
Brandenburgische Technische Universität Cottbus-Senftenberg
1
Bund-Länder-Kommission für Bildungsplanung und Forschungsförderung
1
Bundesinstitut für Berufsbildung
1
Center for Service Excellence
1
Deutsch-Schweizerische Gesellschaft für Gesundheitspolitik
1
Deutsche Gesellschaft für Qualität
1
Deutsche Gesellschaft für Qualität / Arbeitsgruppe QM in der Öffentlichen Verwaltung
1
Deutscher Reisebüro-Verband
1
Deutsches Institut für Normung
1
Deutschland / Bundesregierung
1
Deutschland / Deutscher Bundestag
1
Edward Elgar Publishing
1
Erasmus Research Institute of Management
1
Erich-Schmidt-Verlag <Berlin>
1
European Business School <Oestrich-Winkel>
1
European Society for Opinion and Marketing Research
1
Excellence in Services International Conference <26., 2023, Paisley>
1
Fachhochschule des Landes Rheinland-Pfalz / Abteilung Mainz / Fachbereich Betriebswirtschaft <3>
1
Forschungs- und Entwicklungsinstitut für das Sozial- und Gesundheitswesen Sachsen-Anhalt <Magdeburg>
1
Forum Bildung
1
Fraunhofer IRB-Verlag
1
Fraunhofer-Institut für Produktionsanlagen und Konstruktionstechnik
1
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Published in...
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
104
International journal of productivity and quality management : IJPQM
70
The TQM journal : the international review of organizational improvement
65
International journal of quality & reliability management
58
Quality management journal : QMJ
49
Total quality management & business excellence
46
International journal of services and operations management
35
International journal of quality and service sciences
32
International journal of hospitality management
30
International journal of production research
25
The service industries journal
25
Journal of health organization and management
23
Auditing : a journal of practice & theory
22
Journal of retailing and consumer services
22
Benchmarking : an international journal ; BIJ
21
Beiträge zur Hochschulpolitik
20
Journal of air transport management
18
Cogent business & management
17
Health care management review : HCM review
17
International journal of business information systems : IJBIS
17
International journal of services, economics and management
17
Service business
17
Managing service quality : MSQ ; an international journal
16
The journal of services marketing
16
International journal of contemporary hospitality management
15
Journal of business research : JBR
15
Amfiteatru economic : an economic and business research periodical
14
International journal of production economics
14
International journal of six sigma and competitive advantage : IJSSCA
14
Tourism management : research, policies, practice
14
Asia Pacific journal of marketing and logistics
13
European research studies
13
Journal of hospitality marketing & management
13
Journal of travel and tourism marketing
13
European journal of operational research : EJOR
11
International journal of services and operations management : IJSOM
11
The accounting review : a publication of the American Accounting Association
11
International journal of services and standards
10
Manufacturing & service operations management : M & SOM
10
Service Levels in der Logistik : mit KPIs und SLAs erfolgreich steuern
10
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Source
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ECONIS (ZBW)
2,886
EconStor
6
OLC EcoSci
5
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1
Development and validation of multi-dimensional wind turbine service quality scale for measuring operations and maintenance service quality in wind energy sector
Jernick, G. Arun
;
Suganthi, L.
;
Iniyan, S.
- In:
International journal of productivity and quality …
23
(
2018
)
1
,
pp. 31-54
Persistent link: https://www.econbiz.de/10011861033
Saved in:
2
Dependency relationships between critical factors of quality and employee satisfaction
Álvarez-García, José
;
Río Rama, María de la Cruz del
; …
- In:
Total quality management & business excellence : an …
27
(
2016
)
5/6
,
pp. 595-612
Persistent link: https://www.econbiz.de/10011579888
Saved in:
3
Einsatz von Qualitätsinstrumenten und -methoden : ein Anwendungsmodell für Dienstleistungen am Beispiel der
Instandhaltung
Jöbstl, Oliver
-
1999
Persistent link: https://www.econbiz.de/10001408571
Saved in:
4
The effects of total quality management implications on customer satisfaction abnd customer loyalty : an empirical study in the Taiwanese security industry
Chen, Shun-Hsing
;
Hsu, Chu Chuan
;
Wu, I-Ping
- In:
European journal of industrial engineering : EJIE
11
(
2017
)
1
,
pp. 1-21
Persistent link: https://www.econbiz.de/10011691414
Saved in:
5
Critical factors affecting consumer acceptance of online health communication : an application of service quality models
Lee, Jung Wan
- In:
Journal of Asian finance, economics and business : JAFEB
4
(
2017
)
3
,
pp. 85-94
Persistent link: https://www.econbiz.de/10011917568
Saved in:
6
Leadership, safety climate, and continuous quality improvement : impact on process quality and patient safety
McFadden, Kathleen L.
;
Stock, Gregory N.
;
Gowen, …
- In:
Health care management review : HCM review
40
(
2015
)
1
,
pp. 24-34
Persistent link: https://www.econbiz.de/10010484101
Saved in:
7
A comparative analysis of experts' judgment methods for patient safety implementation : FMEA and fuzzy AHP
Golrizgashti, Seyedehfatemeh
;
Keshmiri, Mehrdad
; …
- In:
International journal of productivity and quality …
37
(
2022
)
3
,
pp. 384-404
Persistent link: https://www.econbiz.de/10013448956
Saved in:
8
Designing appropriate contracts for achieving efficient winter road and railway maintenance with high performance quality : a survey of the state of practice in Sweden
Abdi, Adel
;
Lind, Hans
;
Birgisson, Björn
- In:
International journal of quality and service sciences
6
(
2014
)
4
,
pp. 399-415
Persistent link: https://www.econbiz.de/10010469085
Saved in:
9
Customers' service quality perception in automotive repair
Izogo, Ernest Emeka
- In:
African journal of economic and management studies : AJEMS
6
(
2015
)
3
,
pp. 272-288
Persistent link: https://www.econbiz.de/10011474163
Saved in:
10
Anwendung von Qualitäts- und Umweltmanagementsystemen in Dienstleistungsunternehmen im ländlichen Raum auf der Grundlage polnisch-deutscher Untersuchungen
Frąś, Józef
-
2003
Persistent link: https://www.econbiz.de/10001943128
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