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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
China
126,056
Service quality
21,444
Internationale Wirtschaftsbeziehungen
7,643
International economic relations
7,551
Auslandsinvestition
7,307
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Resource-based view
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United States
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Ressourcenorientierter Ansatz
6,169
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6,013
India
5,087
Indien
4,935
Innovation
4,925
Theorie
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Theory
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Unternehmenserfolg
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Firm performance
4,481
Relationship marketing
4,279
Beziehungsmarketing
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3,954
Multinationales Unternehmen
3,771
Wirkungsanalyse
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3,659
Transnational corporation
3,657
Welt
3,607
World
3,555
Japan
3,506
Deutschland
3,396
Globalisierung
3,339
Globalization
3,324
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3,065
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3,008
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Siciliani, Luigi
76
Propper, Carol
53
Straume, Odd Rune
52
Bruhn, Manfred
49
Hanushek, Eric Alan
45
Rivkin, Steven G.
43
Han, Heesup
42
Prybutok, Victor R.
40
Mattila, Anna S.
39
Brekke, Kurt R.
37
Gravelle, Hugh
35
Prentice, Catherine
32
Pathak, Parag A.
29
Hanushek, Eric A.
28
McColl-Kennedy, Janet R.
28
Staiger, Douglas
28
Rockoff, Jonah E.
27
Shahin, Arash
27
Usman, Osly
27
Figlio, David N.
26
Edvardsson, Bo
24
Kane, Thomas J.
24
Van Reenen, John
24
Knechel, W. Robert
22
Gaynor, Martin
21
Grabowski, David C.
21
Gruber, Jonathan
21
Li, Chan
21
Sharma, Piyush
21
Sparks, Beverley
21
Das, Jishnu
20
Kain, John F.
20
Balaji, M. S.
19
Koning, Pierre
19
Michas, Paul N.
19
Zhang, Min
19
Benkenstein, Martin
18
Chi, Wuchun
18
Lisic, Ling Lei
18
Omer, Thomas C.
18
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National Bureau of Economic Research
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OECD
36
IGI Global
21
Springer Fachmedien Wiesbaden
19
World Bank
18
Hochschulrektorenkonferenz
17
World Bank Group
12
Verlag Dr. Kovač
9
Nomos Verlagsgesellschaft
8
Europäische Kommission
6
OECD / International Transport Forum
5
Taylor and Francis.
5
Edward Elgar Publishing
4
European Centre for the Development of Vocational Training
4
Weltbank
4
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
4
Books on Demand GmbH <Norderstedt>
3
European Conference of Ministers of Transport
3
European Foundation for the Improvement of Living and Working Conditions
3
Excellence-in-Service-Konferenz <6., 2016, Koblenz>
3
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
3
Shaker Verlag
3
USA / General Accounting Office
3
United States / Congress / House / Committee on the Budget / Task Force on Education and Employment
3
Universität Potsdam
3
Universität Ulm
3
Bad Orber Gespräche <10., 2005, Berlin>
2
Bund-Länder-Kommission für Bildungsplanung und Forschungsförderung
2
Centralʹnyj bank Rossijskoj Federacii
2
Christel DeHaan Tourism and Travel Research Institute <Nottingham>
2
Christian-Albrechts-Universität zu Kiel
2
Department of Health, Education, and Welfare
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Deutschland / Bundeswehr / Universität Hamburg
2
Erasmus Research Institute of Management
2
European Health Care Conference <2, 2011, Hamburg>
2
European Organization for Quality Control
2
Europäische Kommission / Generaldirektion Bildung und Kultur
2
Europäische Kommission / Statistisches Amt
2
Friedrich-Schiller-Universität Jena
2
Goethe-Universität Frankfurt am Main
2
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International journal of hospitality management
402
Journal of retailing and consumer services
331
The service industries journal
291
Journal of business research : JBR
252
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
221
The journal of services marketing
209
Working paper / National Bureau of Economic Research, Inc.
179
NBER working paper series
176
Auditing : a journal of practice & theory
173
International journal of contemporary hospitality management
161
NBER Working Paper
160
Services marketing quarterly
140
Journal of hospitality marketing & management
137
Journal of air transport management
136
The TQM journal : the international review of organizational improvement
126
Journal of travel and tourism marketing
122
Tourism management : research, policies, practice
115
International journal of quality & reliability management
112
International journal of quality and service sciences
111
Service business
109
International journal of productivity and quality management : IJPQM
107
Cogent business & management
103
Journal of service research : JSR
103
Health care management review : HCM review
102
International journal of services and operations management
102
Journal of service management
94
The accounting review : a publication of the American Accounting Association
94
Discussion paper series / IZA
92
Quality management journal : QMJ
92
Total quality management & business excellence
91
Economics of education review
82
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
77
Managing service quality : MSQ ; an international journal
76
International journal of services, economics and management
75
Journal of health economics
75
Managerial auditing journal
67
International journal of auditing : IJA
66
Asia Pacific journal of marketing and logistics
62
Management science : journal of the Institute for Operations Research and the Management Sciences
62
Accounting horizons : a quarterly publication of the American Accounting Association
58
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ECONIS (ZBW)
20,517
EconStor
153
OLC EcoSci
16
RePEc
3
USB Cologne (EcoSocSci)
3
ArchiDok
1
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1
Customer acquisition, retention, and service access quality : optimal advertising, capacity level, and capacity allocation
Afèche, Philipp
;
Araghi, Mojtaba
;
Baron, Opher
- In:
Manufacturing & service operations management : M & SOM
19
(
2017
)
4
,
pp. 674-691
Persistent link: https://www.econbiz.de/10011770629
Saved in:
2
Innovation policy, services and internationalisation : the role of technology centres
Martinez-Gomez, Victor
;
Baviera-Puig, Amparo
; …
- In:
The service industries journal
30
(
2010
)
1/2
,
pp. 43-54
Persistent link: https://www.econbiz.de/10003964356
Saved in:
3
Effects of service innovation in cultural parks on customer satisfaction
Lin, Shang-Ping
;
Wang, Chuan-Chung
;
Huang, Pi-Yun
- In:
Acta oeconomica : periodical of the Hungarian Academy …
64
(
2014
),
pp. 151-164
Persistent link: https://www.econbiz.de/10010474461
Saved in:
4
Reducing customer-directed deviant behavior : the roles of psychological detachment and supervisory unfairness
Song, Young Ho
;
Skarlicki, Daniel P.
;
Shao, Ruodan
; …
- In:
Journal of management
47
(
2021
)
8
,
pp. 2008-2036
Persistent link: https://www.econbiz.de/10012626341
Saved in:
5
Are abnormal audit fees informative about audit quality? : the moderating role of office resource availability
Krishnan, Gopal
;
Tanyi, Paul
- In:
International journal of auditing : IJA
28
(
2024
)
1
,
pp. 1-23
Persistent link: https://www.econbiz.de/10014468775
Saved in:
6
Proportional QoS in differentiated services networks: capacity management, equilibrium analysis and elastic demands
Menache, Ishai
;
Shimkin, Nahum
- In:
Internet and network economics : first international …
,
(pp. 728-737)
.
2005
Persistent link: https://www.econbiz.de/10003276820
Saved in:
7
The interaction of major resources and their influence on waiting times in a multi-stage restaurant
Hwang, Johye
;
Lambert, Carolyn U.
- In:
International journal of hospitality management
27
(
2008
)
4
,
pp. 541-551
Persistent link: https://www.econbiz.de/10003860306
Saved in:
8
The academic impact of multi-track year-round school calendars : a response to school overcrowding
Graves, Jennifer
- In:
Journal of urban economics
67
(
2010
)
3
,
pp. 378-391
Persistent link: https://www.econbiz.de/10003972302
Saved in:
9
Capacity rationing in rental systems with two customer classes and batch arrivals
Papier, Felix
;
Thonemann, Ulrich
- In:
Omega : the international journal of management science
39
(
2011
)
1
,
pp. 73-85
Persistent link: https://www.econbiz.de/10008658452
Saved in:
10
Deciding whether to offer "early-bird" or "night-owl" specials in restaurants : a cross-functional view
Thompson, Gary M.
- In:
Journal of service research : JSR
18
(
2015
)
4
,
pp. 498-512
Persistent link: https://www.econbiz.de/10011392290
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