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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Consumer behaviour
83,956
Konsumentenverhalten
81,507
Niederlande
38,846
Netherlands
24,397
Theorie
12,831
Theory
12,567
Relationship marketing
9,173
Beziehungsmarketing
9,144
Deutschland
8,239
Brand management
7,659
Markenführung
7,619
USA
7,066
Germany
7,014
Brand image
6,782
Markenimage
6,742
United States
6,586
Soziale Kosten
6,567
Social costs
6,233
Customer satisfaction
5,756
Online-Handel
5,720
Online retailing
5,709
Kundenzufriedenheit
5,599
Social Web
4,911
Social web
4,909
Online-Marketing
4,612
Internet marketing
4,600
Service quality
4,496
Einzelhandel
4,388
Brand
4,376
Markenartikel
4,375
Großbritannien
4,307
Retail trade
4,292
United Kingdom
3,786
Electronic Commerce
3,734
Werbewirkung
3,706
Advertising effects
3,667
Experiment
3,646
E-commerce
3,626
Verbraucherverhalten
3,589
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Undetermined
2,377
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759
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3,908
Book / Working Paper
548
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3,796
Aufsatz in Zeitschrift
3,796
Aufsatz im Buch
101
Book section
101
Graue Literatur
89
Non-commercial literature
89
Working Paper
78
Arbeitspapier
70
Hochschulschrift
66
Thesis
48
Conference paper
29
Konferenzbeitrag
29
Collection of articles of several authors
12
Sammelwerk
12
Bibliografie enthalten
10
Bibliography included
10
Collection of articles written by one author
5
Sammlung
5
Aufsatzsammlung
4
Konferenzschrift
4
Case study
3
Fallstudie
3
Amtsdruckschrift
2
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English
4,377
German
76
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1
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1
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Han, Heesup
30
Mattila, Anna S.
24
Usman, Osly
20
Koning, Pierre
19
Prentice, Catherine
17
McColl-Kennedy, Janet R.
15
Line, Nathaniel D.
14
Balaji, M. S.
13
Bilgihan, Anil
12
Gong, Taeshik
12
Klaus, Philipp
12
Prybutok, Victor R.
12
Gustafsson, Anders
11
Hanks, Lydia
11
Jang, Soocheong
11
Propper, Carol
11
Gursoy, Dogan
10
Miao, Li
10
Quach, Sara
10
Sharma, Piyush
10
Sreejesh, S.
10
Hollebeek, Linda D.
9
Hyun, Sunghyup Sean
9
Voorhees, Clay M.
9
Wong, IpKin Anthony
9
Xu, Xun
9
Ahn, Jiseon
8
Ali, Faizan
8
Amin, Muslim
8
Harun, Ahasan
8
Kim, Woo Gon
8
Lu, Lu
8
Qu, Hailin
8
Sparks, Beverley
8
Wu, Luorong
8
Beck, Adrian
7
Bujisic, Milos
7
Carlson, Jamie
7
Gaynor, Martin
7
Grewal, Dhruv
7
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National Bureau of Economic Research
3
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
2
Christian-Albrechts-Universität zu Kiel
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Council for National Academic Awards
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Ernst & Young AG
1
Europäische Kommission / Generaldirektion Binnenmarkt, Industrie, Unternehmertum und KMU / Unit Skills, Services, Professions
1
Friedrich-Schiller-Universität Jena
1
Hochschul-Informations-System
1
IGI Global
1
Institutet för Ekonomisk Forskning <Lund>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
Open Evidence <Körperschaft>
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Springer Fachmedien Wiesbaden
1
United States / Congress / Senate / Committee on the Judiciary / Subcommittee on Antitrust and Monopoly
1
University of Twentes / Center for Higher Education Policy Studies
1
Verlag Dr. Kovač
1
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Published in...
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Journal of retailing and consumer services
233
International journal of hospitality management
211
Journal of business research : JBR
120
The journal of services marketing
106
Journal of hospitality marketing & management
78
International journal of contemporary hospitality management
76
The service industries journal
67
Services marketing quarterly
65
Journal of travel and tourism marketing
64
Cogent business & management
47
Journal of service research : JSR
47
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
42
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
40
Service business
36
Journal of service management
35
Tourism management : research, policies, practice
32
Asia Pacific journal of marketing and logistics
31
International journal of quality and service sciences
30
The international journal of bank marketing : IJBM
29
Journal of air transport management
27
International journal of electronic marketing and retailing : IJEMR
26
International journal of services and operations management
26
International journal of services, economics and management
26
Journal of service research
26
Psychology & marketing
26
The TQM journal : the international review of organizational improvement
25
Journal of hospitality and tourism insights
24
Journal of retailing
23
Journal of strategic marketing
23
Total quality management & business excellence
23
European journal of marketing : EJM
22
International journal of quality & reliability management
21
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
21
Journal of the Academy of Marketing Science
21
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
20
International journal of services and operations management : IJSOM
20
Journal of internet commerce
20
Managing service quality : MSQ ; an international journal
20
Journal of Asian finance, economics and business : JAFEB
19
Journal of service theory and practice
19
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ECONIS (ZBW)
4,448
EconStor
8
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1
Who matters most in services : detractors, passively satisfied or promoters?
Pandey, Shivendra Kumar
- In:
International journal of Indian culture and business …
13
(
2016
)
2
,
pp. 170-181
Persistent link: https://www.econbiz.de/10011665025
Saved in:
2
Factors determining users' and non-users' choice of Islamic banks in Tunisia
Chaouch, Naoel
- In:
International journal of islamic marketing and branding
1
(
2016
)
4
,
pp. 321-340
Persistent link: https://www.econbiz.de/10011672610
Saved in:
3
Customer self-efficacy in technology-based self-service : assessing between- and within-person differences
Beuningen, Jacqueline van
;
Ruyter, Ko de
;
Wetzels, Martin
; …
- In:
Journal of service research : JSR
11
(
2008/09
)
4
,
pp. 407-428
Persistent link: https://www.econbiz.de/10003853607
Saved in:
4
Patient hospital choice for hip replacement : empirical evidence from the
Netherlands
Beukers, Puck D. C.
;
Kemp, Ron
;
Varkevisser, Marco
- In:
The European journal of health economics : HEPAC ; …
15
(
2014
)
9
,
pp. 927-936
Persistent link: https://www.econbiz.de/10010478193
Saved in:
5
The determinants of festival participants' event loyalty : a focus on millennial participants
Ho, Jie Min
;
Fidella Nga Huong Tiew
;
Abbas Adamu, Adamu
- In:
International journal of event and festival management
13
(
2022
)
4
,
pp. 422-439
Persistent link: https://www.econbiz.de/10013375031
Saved in:
6
Reply to: Pricing of card payment services in Scandinavial banking : a comment, by Leo Van Hove
Willesson, Magnus
- In:
The service industries journal
31
(
2011
)
11/12
,
pp. 1799-1807
Persistent link: https://www.econbiz.de/10009298381
Saved in:
7
Pricing of card payment services in Scandinavial banking : a comment
Van Hove, Leo
- In:
The service industries journal
31
(
2011
)
11/12
,
pp. 1793-1798
Persistent link: https://www.econbiz.de/10009298390
Saved in:
8
Wehrpflicht - versus Freiwilligenarmee : ausgewählte ökonomische Aspekte des Wehrsystems
Sehmsdorf, Matthias
-
1998
Persistent link: https://www.econbiz.de/10013425841
Saved in:
9
Towards a methodology for comparative quality assessment in European higher education : a pilot study on economics in Germany, the
Netherlands
and the United Kingdom
Brennan, John
(
contributor
); …
-
1992
Persistent link: https://www.econbiz.de/10000348425
Saved in:
10
Earnings management and audit quality in Europe : evidence from the private client segment market
Van Tendeloo, Brenda
;
Vanstraelen, Ann
- In:
European accounting review
17
(
2008
)
3
,
pp. 447-469
Persistent link: https://www.econbiz.de/10003771955
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