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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
India
33
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Lieferkette
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18
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Qualitätsmanagement
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Service quality
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Logistikdienstleister
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USA
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AHP
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Bullwhip effect
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Vrat, Prem
6
Gupta, Nitin
4
Ojha, Ravindra
4
Upadhayay, Lalit
2
Bera, Sasadhar
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Chakraborty, Shibashish
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Metamorphosis : a journal of management research
2
International journal of Indian culture and business management
1
Journal of advances in management research : JAMR
1
Journal of health organization and management
1
South Asian journal of management : SAJM
1
The TQM journal : the international review of organizational improvement
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ECONIS (ZBW)
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An ANP based selective assembly approach incorporating Taguchi's quality loss function to improve quality of placements in technical institutions
Upadhayay, Lalit
;
Vrat, Prem
- In:
The TQM journal : the international review of …
28
(
2016
)
1
,
pp. 112-131
Persistent link: https://www.econbiz.de/10011534383
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2
Quality issues affecting organisational performance : a review of Indian technical education
Upadhayay, Lalit
;
Vrat, Prem
- In:
International journal of Indian culture and business …
14
(
2017
)
1
,
pp. 1-22
Persistent link: https://www.econbiz.de/10011713932
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3
Key drivers that impact the quality of education : a holistic approach
Gupta, Nitin
;
Vrat, Prem
;
Ojha, Ravindra
- In:
Journal of advances in management research : JAMR
19
(
2022
)
3
,
pp. 488-510
Persistent link: https://www.econbiz.de/10013366584
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4
Prioritizing enablers for service quality in healthcare sector : a DEMATEL approach
Gupta, Nitin
;
Vrat, Prem
;
Ojha, Ravindra
- In:
Journal of health organization and management
36
(
2022
)
5
,
pp. 633-649
Persistent link: https://www.econbiz.de/10013367397
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5
Achieving education excellence through teacher-student duality : an analysis of NIRF scores
Gupta, Nitin
;
Vrat, Prem
;
Ojha, Ravindra
- In:
Metamorphosis : a journal of management research
19
(
2020
)
2
,
pp. 79-93
Persistent link: https://www.econbiz.de/10013384379
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6
People quality measurement in service industry : a new approach
Gupta, Nitin
;
Vrat, Prem
;
Ojha, Ravindra
- In:
Metamorphosis : a journal of management research
22
(
2023
)
1
,
pp. 55-72
Persistent link: https://www.econbiz.de/10014321075
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7
An examination of the association between service convenience flexibility in healthcare delivery systems and patient satisfaction
Kumar, Pradeep
;
Bera, Sasadhar
;
Chakraborty, Shibashish
- In:
South Asian journal of management : SAJM
24
(
2017
)
4
,
pp. 35-54
Persistent link: https://www.econbiz.de/10011888095
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