Narrow search
Showing 1 - 5 of 5
Cover Image
Understanding service attributes of robot hotels : a sentiment analysis of customer online reviews
Luo, Jian Ming; Vu, Huy Quan; Li, Gang; Law, Chun Hung … - In: International journal of hospitality management 98 (2021), pp. 1-10
Persistent link: https://www.econbiz.de/10013198484
Cover Image
Do the roles of switching barriers on customer loyalty vary for different types of hotels?
Zhang, Hanqin Qiu; Ye, Haobin; Bai, Billy; Wang, Wei Heng - In: International journal of hospitality management 46 (2015), pp. 89-98
Persistent link: https://www.econbiz.de/10011301991
Cover Image
Exploring customer experience with budget hotels : dimensionality and satisfaction
Ren, Lianping; Zhang, Hanqin Qiu; Wang, Peilai; Lin, … - In: International journal of hospitality management 52 (2016), pp. 13-23
Persistent link: https://www.econbiz.de/10011442750
Cover Image
Online upselling : moving beyond offline upselling in the hotel industry
Denizci Guillet, Basak - In: International journal of hospitality management 84 (2020), pp. 1-13
Persistent link: https://www.econbiz.de/10012146179
Cover Image
Impact of hotel website quality on online booking intentions : eTrust as a mediator
Wang, Liang; Law, Chun Hung Roberts; Denizci Guillet, Basak - In: International journal of hospitality management 47 (2015), pp. 108-115
Persistent link: https://www.econbiz.de/10011312540