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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Innovationsmanagement
36,909
Innovation management
33,850
Innovation
20,309
Qualitätsmanagement
16,738
Quality management
14,332
Theorie
4,766
Theory
4,714
Deutschland
4,288
Produktentwicklung
3,940
Germany
3,925
New product development
3,587
Unternehmenserfolg
3,297
Firm performance
3,247
Technischer Fortschritt
3,180
KMU
3,139
SME
3,133
Technological change
3,058
Wissensmanagement
2,946
Knowledge management
2,826
Service quality
2,643
Strategisches Management
2,630
Wissenstransfer
2,371
Knowledge transfer
2,356
Strategic management
2,354
USA
2,305
Industrie
2,258
Organizational change
2,236
Organisatorischer Wandel
2,219
United States
2,214
Manufacturing industries
2,207
Industrieforschung
1,947
Industrial research
1,915
innovation
1,875
Unternehmensnetzwerk
1,851
Business network
1,842
Unternehmensgründung
1,763
Prozessmanagement
1,732
Business start-up
1,726
Western countries
1,720
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Online availability
All
Undetermined
1,046
Free
433
Type of publication
All
Article
2,004
Book / Working Paper
640
Journal
9
Type of publication (narrower categories)
All
Article in journal
1,829
Aufsatz in Zeitschrift
1,829
Aufsatz im Buch
170
Book section
170
Hochschulschrift
143
Thesis
123
Graue Literatur
115
Non-commercial literature
115
Working Paper
60
Arbeitspapier
59
Collection of articles of several authors
51
Sammelwerk
51
Conference paper
36
Konferenzbeitrag
36
Bibliografie enthalten
33
Bibliography included
33
Case study
30
Fallstudie
30
Konferenzschrift
26
Aufsatzsammlung
25
Amtsdruckschrift
18
Government document
18
Conference proceedings
17
Lehrbuch
10
Textbook
9
Handbook
8
Handbuch
8
Bibliografie
4
Article
3
Collection of articles written by one author
3
Guidebook
3
Nachschlagewerk
3
Ratgeber
3
Reference book
3
Sammlung
3
Advisory report
2
Festschrift
2
Glossar enthalten
2
Glossary included
2
Gutachten
2
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English
2,288
German
372
Czech
1
French
1
Polish
1
Spanish
1
Author
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Bruhn, Manfred
34
Shahin, Arash
17
Prybutok, Victor R.
12
Rahman, Zillur
12
Talib, Faisal
11
McFadden, Kathleen L.
10
Schreier, Gerhard
10
Antony, Jiju
9
Cudney, Elizabeth A.
9
Dahlgaard-Park, Su Mi
8
Marimon, Frederic
8
Qureshi, M. N.
8
Dwivedi, Yogesh Kumar
6
Medeiros, Denise Dumke de
6
Melo, Fagner José Coutinho de melo
6
Rust, Roland T.
6
Stauss, Bernd
6
Basu, Rana
5
Benkenstein, Martin
5
Bhola, Prabha
5
Chakraborty, Subhajit
5
Chang, Tsang-Chuan
5
Dahlgaard, Jens Jörn
5
Dreyer, Axel
5
Gandhi, Surjit Kumar
5
Gotzamani, Katerina
5
Gowen, Charles, III.
5
Gremyr, Ida
5
Gupta, Ajay
5
Johnson, Dana M.
5
Kaynak, Hale
5
Sachdeva, Anish
5
Singh, Rajesh K.
5
Tarí, Juan José
5
Vrat, Prem
5
Witell, Lars
5
Abbott, Lawrence J.
4
Amorim, Marlene
4
Aobdia, Daniel
4
Awasthi, Anjali
4
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Institution
All
Hochschulrektorenkonferenz
17
IGI Global
8
OECD
5
Taylor and Francis.
3
European Organization for Quality Control
2
Hongkong / Securities and Futures Commission
2
IT Service Management Forum Deutschland
2
National Bureau of Economic Research
2
Nomos Verlagsgesellschaft
2
Springer Fachmedien Wiesbaden
2
Springer-Verlag GmbH
2
World Bank
2
AOK-Bundesverband
1
Abschlusskongress des Projektes Qualitätssicherung <2001, Bonn>
1
Arbeitsgemeinschaft Katholischer Krankenhäuser Rheinland-Pfalz und Saarland
1
Aspen Systems Corporation
1
Berufliche Fortbildungszentren der Bayerischen Wirtschaft
1
Bildungswerk der Bayerischen Wirtschaft
1
Brandenburgische Technische Universität Cottbus-Senftenberg
1
Bund-Länder-Kommission für Bildungsplanung und Forschungsförderung
1
Bundesinstitut für Berufsbildung
1
Center for Service Excellence
1
Deutsch-Schweizerische Gesellschaft für Gesundheitspolitik
1
Deutsche Gesellschaft für Qualität
1
Deutsche Gesellschaft für Qualität / Arbeitsgruppe QM in der Öffentlichen Verwaltung
1
Deutscher Reisebüro-Verband
1
Deutsches Institut für Normung
1
Deutschland / Bundesregierung
1
Deutschland / Deutscher Bundestag
1
Edward Elgar Publishing
1
Erasmus Research Institute of Management
1
Erich-Schmidt-Verlag <Berlin>
1
European Business School <Oestrich-Winkel>
1
European Society for Opinion and Marketing Research
1
Excellence in Services International Conference <26., 2023, Paisley>
1
Fachhochschule des Landes Rheinland-Pfalz / Abteilung Mainz / Fachbereich Betriebswirtschaft <3>
1
Forschungs- und Entwicklungsinstitut für das Sozial- und Gesundheitswesen Sachsen-Anhalt <Magdeburg>
1
Forum Bildung
1
Fraunhofer IRB-Verlag
1
Fraunhofer-Institut für Produktionsanlagen und Konstruktionstechnik
1
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Published in...
All
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
96
International journal of productivity and quality management : IJPQM
67
The TQM journal : the international review of organizational improvement
63
International journal of quality & reliability management
57
Quality management journal : QMJ
47
Total quality management & business excellence
44
International journal of quality and service sciences
32
International journal of services and operations management
30
International journal of production research
24
International journal of hospitality management
23
Auditing : a journal of practice & theory
22
Beiträge zur Hochschulpolitik
20
Journal of health organization and management
20
The service industries journal
20
Benchmarking : an international journal ; BIJ
18
Journal of retailing and consumer services
18
Health care management review : HCM review
17
International journal of contemporary hospitality management
15
Journal of business research : JBR
15
Amfiteatru economic : an economic and business research periodical
14
Cogent business & management
14
European research studies
14
International journal of six sigma and competitive advantage : IJSSCA
14
Journal of air transport management
14
Managing service quality : MSQ ; an international journal
14
International journal of business information systems : IJBIS
13
Service business
13
International journal of production economics
12
European journal of operational research : EJOR
11
International journal of services and operations management : IJSOM
11
International journal of services, economics and management
11
Journal of hospitality marketing & management
11
The accounting review : a publication of the American Accounting Association
11
The journal of services marketing
11
Benchmarking : an international journal
10
International journal of services and standards
10
Manufacturing & service operations management : M & SOM
10
Service Levels in der Logistik : mit KPIs und SLAs erfolgreich steuern
10
Business process management journal
9
Socio-economic planning sciences : the international journal of public sector decision-making
9
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Source
All
ECONIS (ZBW)
2,643
EconStor
6
OLC EcoSci
4
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1
Continuous Improvement : Qualität optimieren und Kundenzufriedenheit garantieren
Kasulke, Stephan
- In:
Kundenzufriedenheit im IT-Outsourcing : das Optimum …
,
(pp. 41-52)
.
2014
Persistent link: https://www.econbiz.de/10010355833
Saved in:
2
Bessant's continuous improvement model : revisiting and revising
Fryer, Karen
;
Ogden, Susan
;
Anthony, Jiju
- In:
International journal of public sector management : IJPSM
26
(
2013
)
6
,
pp. 481-494
Persistent link: https://www.econbiz.de/10009792441
Saved in:
3
Continuous quality improvement in a Maltese hospital using logical framework analysis
Buttigieg, Sandra C.
;
Gauci, Dorothy
;
Dey, Prasanta Kumar
- In:
Journal of health organization and management
30
(
2016
)
7
,
pp. 1026-1046
Persistent link: https://www.econbiz.de/10011550695
Saved in:
4
How Lean Six Sigma Principles improve hospital performance
Honda, Ana Carolina
;
Bernardo, Vitor Zanetti
;
Gerolamo, …
- In:
Quality management journal : QMJ
25
(
2018
)
2
,
pp. 70-82
Persistent link: https://www.econbiz.de/10012309062
Saved in:
5
Continuous improvement planning through sustainability assessment of product-service systems
Negri, Elisa
;
Holgado, Maria
;
Wagner, Dirk
;
Grefrath, …
- In:
International journal of productivity and quality …
18
(
2016
)
2/3
,
pp. 168-190
Persistent link: https://www.econbiz.de/10011582369
Saved in:
6
How Lean Six Sigma principles improve hospital performance
Honda, Ana Carolina
;
Bernardo, Vitor Zanetti
;
Gerolamo, …
- In:
Quality management journal : QMJ
25
(
2018
)
2
,
pp. 70-82
Persistent link: https://www.econbiz.de/10011976324
Saved in:
7
Continuous improvement practice and the stages of service operations competitiveness : a hospital case study
Teixeira, André L.
;
Alliprandini, Dário H.
;
Aparecida …
- In:
International journal of productivity and quality …
37
(
2022
)
1
,
pp. 20-35
Persistent link: https://www.econbiz.de/10013448922
Saved in:
8
Servicequalität
Dreyer, Axel
- In:
Kulturmarketing
,
(pp. 175-190)
.
2008
Persistent link: https://www.econbiz.de/10003682137
Saved in:
9
Lean Management im Service : vom Kärcher Produktionssystem (KPS) zum Kärcher Service System (KSS)
Springer, Roland
;
Asch, Markus
- In:
International Management
,
(pp. 362-382)
.
2013
Persistent link: https://www.econbiz.de/10010380171
Saved in:
10
Strukturierte Identifikation und Auswahl der besten HR-Dienstleister
Seidel, Lasse
;
Jaeger, Stefan
- In:
Innovationen im Personalmanagement : die spannendsten …
,
(pp. 377-393)
.
2014
Persistent link: https://www.econbiz.de/10010422759
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