This study was carried out to ascertain whether personnel serving their mandatory year of service in Ghana were satisfied with the quality of service provided by the Ghana National Service Scheme. The satisfaction of service personnel was measured by employing the gap model and factors...

With the economic intensification of a country is on accelerating mode, role of banking industry is also important in this growth. In a hyper-competitive market all commercial banks in Bangladesh are faced with challenges of retaining the existing and attracting new customers. The aim of the...

The quality of online education is of interest to universities around the world. Only high quality and cyclical evaluation are the conditions for obtaining students' satisfaction with this form of education. In the pandemic era, digital dissemination and open education have become a special...

Consumer researchers have become increasingly interested in the study of coping. This research contributes to this novel paradigm by investigating structural theories of coping with service failure using a hierarchical structure. Design/methodology/approach – For this purpose after an...

This study investigates auditor attributes that may influence an auditor's judgment in a financial audit. The purpose of this study is specified to show the impact of auditor's attributes on professional judgment on the financial auditing process. An empirical research methodology is carried out...