Electronic governance service quality : a study in the state of Odisha
Prasant Kumar Patra and Arun Kumar Ray (School of Electronics Engg., KIIT University, Bhubaneswar, India), RAmakrushna Padhy (Indian Institute of Management, Kashipur, India), Srikanta Patnaik (Department of Computer Science and Engg., SOA University, Bhubaneswar, India)
| Year of publication: |
2015
|
|---|---|
| Authors: | Patra, Prasant Kumar ; Ray, Arun Kumar ; Padhy, Ramakrushna ; Patnaik, Srikanta |
| Published in: |
International journal of services technology and management. - Wolvertin Mill : Interscience Enterprises, ISSN 1460-6720, ZDB-ID 2072619-3. - Vol. 21.2015, 4/5/6, p. 238-251
|
| Subject: | e-governance | service quality | citizen satisfaction | Dienstleistungsqualität | Service quality | E-Government | E-government | Öffentliche Dienstleistung | Public services | Kundenzufriedenheit | Customer satisfaction | Indien | India | Electronic Commerce | E-commerce |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011547675