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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Internet
21,715
Electronic Commerce
5,727
E-commerce
5,264
Website
3,063
Consumer behaviour
2,531
Konsumentenverhalten
2,381
Deutschland
2,083
Internet marketing
1,928
Online-Marketing
1,908
Online-Handel
1,847
Online retailing
1,845
Germany
1,842
Welt
1,750
Theorie
1,735
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1,717
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1,691
Social Web
1,628
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1,624
Informationstechnik
1,316
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1,301
Information technology
1,288
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1,215
internet
993
Relationship marketing
739
Beziehungsmarketing
717
Breitbandkommunikation
703
Broadband communications
676
China
600
Digitale Dienste
582
Web-based service
582
Netzregulierung
574
EU-Staaten
572
Access regulation
563
EU countries
559
Service quality
548
Customer satisfaction
534
Regulierung
516
Marketing
510
Datenschutz
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German
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Knieps, Günter
10
Kruse, Jörn
9
Thaichon, Paramaporn
6
Law, Chun Hung Roberts
5
Carlson, Jamie
4
George, Ajimon
4
Jebarajakirthy, Charles
4
Michaels, Guy
4
O'Cass, Aron
4
Wiewiorra, Lukas
4
Bressolles, Grégory
3
Chawla, Deepak
3
Chen, Mu-Chen
3
Dahlstrand-Rudin, Amanda
3
Dominic, P. D. D.
3
Gersdorf, Hubertus
3
Jay, Stephan
3
Kalia, Prateek
3
Khan, Mohammed Naved
3
Krämer, Jan
3
Kumar, G. S. Gireesh
3
Kumar, Vikas
3
Lobo, Antonio
3
Nagurney, Anna
3
Pandey, Shweta
3
Peitz, Martin
3
Plückebaum, Thomas
3
Quach, Sara
3
Rabinovich, Elliot
3
Schütt, Florian
3
Stocker, Volker
3
Wolf, Tilman
3
Aakash, Aakash
2
Adam Ridhuan Abdullah
2
Adil, Mohd
2
Aggarwal, Aanchal
2
Aggarwal, Anu Gupta
2
Ahmad, Asad
2
Amin, Muslim
2
Amsl, Sarah
2
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OECD
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1
Bildungswerk der Bayerischen Wirtschaft
1
Erasmus Research Institute of Management
1
Harvard Institute for International Development
1
Springer Fachmedien Wiesbaden
1
Technische Universität Ilmenau
1
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Journal of retailing and consumer services
18
International journal of business information systems : IJBIS
13
International journal of hospitality management
10
Journal of internet commerce
10
The service industries journal
9
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
8
International journal of e-business research : an official publication of the Information Resources Management Association
7
Journal of travel and tourism marketing
7
International journal of electronic marketing and retailing : IJEMR
6
International journal of quality & reliability management
6
International journal of quality and service sciences
6
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
6
Telecommunications policy : the international journal of digital economy, data sciences and new media
6
The journal of services marketing
6
Diskussionsbeiträge / Institut für Verkehrswissenschaft und Regionalpolitik
5
Electronic commerce research
5
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
5
International journal of services, economics and management
5
Journal of hospitality marketing & management
5
Cogent business & management
4
Diskussionspapier
4
Diskussionspapier / Helmut-Schmidt-Universität, Fächergruppe Volkswirtschaftslehre
4
Information systems and e-business management : ISeB
4
International journal of business excellence : IJBEX
4
International journal of contemporary hospitality management
4
International journal of management and network economics : IJMNE
4
International journal of retail and distribution management
4
Journal of electronic commerce research : JECR
4
Journal of strategic marketing
4
The TQM journal : the international review of organizational improvement
4
Tourism management : research, policies, practice
4
Asia Pacific journal of marketing and logistics
3
Electronic Services
3
Information systems management
3
International journal of electronic business
3
International journal of electronic commerce : IJEC
3
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
3
International journal of services technology and management : IJSTM
3
Journal of air transport management
3
Journal of business research : JBR
3
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ECONIS (ZBW)
540
EconStor
9
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1
Key drivers of services
website
loyalty
Sanz Blas, Silvia
;
Ruiz Mafe, Carla
;
Pérez Perez, Isabel
- In:
The service industries journal
34
(
2014
)
5
,
pp. 455-475
Persistent link: https://www.econbiz.de/10010379358
Saved in:
2
Web-based information systems success : testing the antecedents of online customer satisfaction
Bellaaj, Moez
- In:
International journal of internet and enterprise …
8
(
2012/13
)
2
,
pp. 129-145
Persistent link: https://www.econbiz.de/10010205078
Saved in:
3
The influence of a virtual agent on web-users' desire to visit the company : the case of restaurant's web site
Etemad-Sajadi, Reza
- In:
International journal of quality & reliability management
31
(
2014
)
4
,
pp. 419-434
Persistent link: https://www.econbiz.de/10010341326
Saved in:
4
Web aesthetics effects on user decisions : impact of exposure length on
website
quality perceptions and buying intentions
Lorenzo-Romero, Carlota
;
Constantinides, Efthymios
; …
- In:
Journal of internet commerce
12
(
2013
)
1/4
,
pp. 76-105
Persistent link: https://www.econbiz.de/10010248483
Saved in:
5
Models of customer experience for B2C e-commerce enterprises
Pei, Yilei
;
Xue, Wanxin
;
Li, Dandan
;
Su, Yong
- In:
Journal of electronic commerce in organizations : the …
14
(
2016
)
1
,
pp. 24-33
Persistent link: https://www.econbiz.de/10011529132
Saved in:
6
The influences of system
usability
and user satisfaction on continued
internet
banking services usage intention : empirical evidence from Taiwan
Tsai, Huei-ting
;
Chien, Jui-lin
;
Tsai, Ming-tien
- In:
Electronic commerce research
14
(
2014
)
2
,
pp. 137-169
Persistent link: https://www.econbiz.de/10010404454
Saved in:
7
Websites als Qualitätssignal : eine empirische Analyse der Effekte augewählter
Website
-Elemente
Bambauer, Silke
-
2003
Persistent link: https://www.econbiz.de/10001794525
Saved in:
8
An experimental based investigation into the effects of
website
interactivity on customer behavior in on-line purchase context
Islam, Hafizul
;
Jebarajakirthy, Charles
;
Shankar, Amit
- In:
Journal of strategic marketing
29
(
2021
)
2
,
pp. 117-140
Persistent link: https://www.econbiz.de/10012484043
Saved in:
9
The influence of the assessment of
internet
websites offering tourist services on the manner of purchase of holiday packages
Szopiński, Tomasz
- In:
Economic research
30
(
2017
)
1,2
,
pp. 1655-1668
Persistent link: https://www.econbiz.de/10012224887
Saved in:
10
Impact of customers' assessment of
website
attributes on e-relationship in the securities brokerage industry : a multichannel perspective
Toufaily, Elissar
;
Pons, Frank
- In:
Journal of retailing and consumer services
34
(
2017
),
pp. 58-69
Persistent link: https://www.econbiz.de/10011628994
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