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Managing service quality : MSQ ; an international journal
1990-2014: Bingley : Emerald; anfangs: Bradford : MCB …; … - 1.1990/91 - 24.2014
Persistent link: https://www.econbiz.de/10000538164
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Education : quality and equality
Maude, Angus - 1968
Persistent link: https://www.econbiz.de/10000539492
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Changing quality
Filippini, Luigi - 1995
Persistent link: https://www.econbiz.de/10000148070
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Qualities of vision, qualities of leadership
Hunsicker, J. Quincy - 1986
Persistent link: https://www.econbiz.de/10000420361
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Service quality : new directions in theory and practice
Rust, Roland T. (ed.) - 1994
Persistent link: https://www.econbiz.de/10000347620
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Customer satisfaction and quality management
1991
Persistent link: https://www.econbiz.de/10000112418
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Die Leistungsqualität der Vermögensberatung von Banken
Haberl, Erika - 1995
Persistent link: https://www.econbiz.de/10000953124
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Dienstleistungsqualität durch Total-Quality-Management
Bovermann, Anke - 1997
Persistent link: https://www.econbiz.de/10000953731
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Dienstleistungsqualität im Handel
Deppisch, Carl Georg - 1997
Persistent link: https://www.econbiz.de/10000959692