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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
AHP approach
2,955
AHP-Verfahren
2,955
Multi-criteria analysis
1,680
Multikriterielle Entscheidungsanalyse
1,678
AHP
932
Fuzzy sets
822
Fuzzy-Set-Theorie
822
Supply chain
514
Lieferkette
512
Decision
367
Entscheidung
366
Supplier evaluation
299
Lieferantenbewertung
298
analytic hierarchy process
270
Quality management
219
Qualitätsmanagement
219
Theorie
215
Theory
214
Performance measurement
202
Performance-Messung
201
India
199
Indien
194
analytical hierarchy process
188
MCDM
184
Service quality
166
TOPSIS
155
Industrie
148
Manufacturing industries
148
Decision under uncertainty
143
Entscheidung unter Unsicherheit
143
Management information system
140
Management-Informationssystem
140
Risk management
138
Risikomanagement
137
Lieferantenmanagement
126
Supplier relationship management
126
Analytic Hierarchy Process
112
Analytic hierarchy process
109
Sustainability
102
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11
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164
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1
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159
Aufsatz in Zeitschrift
159
Aufsatz im Buch
5
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5
Case study
3
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3
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2
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English
164
German
1
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Georgiou, Andreas C.
4
Shahin, Arash
4
Hsu, Wen-Kai K.
3
Huang, Show-Hui S.
3
Prasher, Ajay
3
Amiri, Maghsoud
2
Andronikidis, Andreas
2
Arabzad, S. Mohammad
2
Awasthi, Anjali
2
Chen, I-Shuo
2
Dabestani, Reza
2
Dominic, P. D. D.
2
Duru, Okan
2
Fargnoli, Mario
2
Gotzamani, Katerina
2
Gupta, Anchal
2
Gupta, Nitin
2
Gupta, Sanjay
2
Haber, Nicolas
2
Huang, Sheng Teng
2
Khan, A. Mohamed Riyazh
2
Kumar, Anil
2
Min, Ho-key
2
Ojha, Ravindra
2
Paltayian, George
2
Parameshwaran, R.
2
Prasad, P. N.
2
Punniyamoorthy, M.
2
Rajamanoharane, Sw.
2
Ramanathan, Ramakrishnan
2
Raut, Rakesh D.
2
Shirouyehzad, Hadi
2
Singh, Ajwinder
2
Singh, Rajesh K.
2
Srinivasan, P. S. S.
2
Suri, P. K.
2
Vrat, Prem
2
Zavadskas, Edmundas Kazimieras
2
Abbas Mardani
1
Abbasi, Reza
1
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International journal of productivity and quality management : IJPQM
11
International journal of quality & reliability management
8
Journal of air transport management
8
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
7
Benchmarking : an international journal ; BIJ
5
International journal of business information systems : IJBIS
5
International journal of services and operations management
5
International journal of business excellence
4
International journal of production research
4
International journal of shipping and transport logistics : IJSTL
3
Service business
3
The service industries journal
3
Total quality management & business excellence
3
Asia-Pacific journal of management research and innovation : APJMRI
2
Electronic commerce research
2
International journal of business and systems research
2
International journal of e-business research : an official publication of the Information Resources Management Association
2
International journal of enterprise network management
2
International journal of hospitality management
2
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
2
International journal of services and operations management : IJSOM
2
International journal of services, economics and management
2
Journal of business economics and management
2
Journal of retailing and consumer services
2
Journal of urban management
2
Maritime policy and management : MPM
2
Metamorphosis : a journal of management research
2
Socio-economic planning sciences : the international journal of public sector decision-making
2
Acta Universitatis Danubius / Oeconomica
1
Applied economics letters
1
Asian Academy of Management journal : AAMJ
1
Benchmarking : an international journal
1
Business process management journal
1
Contemporary accounting research : the journal of the Canadian Academic Accounting Association
1
Economics and business review
1
Enlightening tourism : ET ; a pathmaking journal
1
European journal of industrial engineering : EJIE
1
European journal of operational research : EJOR
1
Fuzzy analytic hierarchy process
1
Fuzzy economic review : the review of the International Association for Fuzzy-Set Management and Economy
1
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ECONIS (ZBW)
165
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1
Can auditors improve their judgment by drawing on the crowd within?
Zimbelman, Aaron F.
- In:
Contemporary accounting research : the journal of the …
39
(
2022
)
2
,
pp. 1334-1357
Persistent link: https://www.econbiz.de/10013280013
Saved in:
2
Users' service quality satisfaction and performance improvement of ERP consultant selections
Tsai, Wen-hsien
;
Lin, Thomas W.
;
Chen, Shu-Ping
;
Hung, …
- In:
International journal of business and systems research
1
(
2007
)
3
,
pp. 280-301
Persistent link: https://www.econbiz.de/10003738769
Saved in:
3
Using fuzzy analytic hierarchy process to evaluate service performance of a travel intermediary
Lin, Chin-tsai
;
Lee, Chuan
;
Chen, Wen-yu
- In:
The service industries journal
29
(
2009
)
3/4
,
pp. 281-296
Persistent link: https://www.econbiz.de/10003870590
Saved in:
4
Integrating fuzzy analytical hierarchy process and data envelopment analysis for performance management in automobile repair shops
Parameshwaran, R.
;
Srinivasan, P. S. S.
;
Punniyamoorthy, M.
- In:
European journal of industrial engineering : EJIE
3
(
2009
)
4
,
pp. 450-467
Persistent link: https://www.econbiz.de/10003904444
Saved in:
5
Benchmarking the service quality of ocean container carriers using
AHP
Kannan, Vanumamalai
- In:
Benchmarking : an international journal ; BIJ
17
(
2010
)
5
,
pp. 637-656
Persistent link: https://www.econbiz.de/10008662684
Saved in:
6
Performance evaluation on quality of Asian e-government websites : an
AHP
approach
Dominic, P. D. D.
;
Jati, Handaru
;
Kannabiran, G.
- In:
International journal of business information systems : …
6
(
2010
)
2
,
pp. 219-239
Persistent link: https://www.econbiz.de/10008664060
Saved in:
7
Quantitative models for service quality strategy implementation
Su, Ying
;
Peng, Jie
;
Jin, Zhanming
- In:
International journal of services technology and management
14
(
2010
)
2/3
,
pp. 163-187
Persistent link: https://www.econbiz.de/10003997669
Saved in:
8
The importance of service quality for competitive advantage - with special reference to industrial product
Dominic, P. D. D.
;
Kim Nee Goh
;
Wong, Diana M. L.
;
Yoke …
- In:
International journal of business information systems : …
6
(
2010
)
3
,
pp. 378-397
Persistent link: https://www.econbiz.de/10008825576
Saved in:
9
Evaluating the comparative service quality of supermarkets using the analytic hierarchy process
Min, Ho-key
- In:
The journal of services marketing
24
(
2010
)
4
,
pp. 283-293
Persistent link: https://www.econbiz.de/10008653376
Saved in:
10
A decision-making framework for service quality measurements in hospitals
Khan, A. Mohamed Riyazh
;
Prasad, P. N.
;
Rajamanoharane, Sw.
- In:
International journal of enterprise network management
4
(
2010
)
1
,
pp. 80-91
Persistent link: https://www.econbiz.de/10008659761
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