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Customer satisfaction at public hospitals in Pakistan : PAKSERV application

Kashif, Muhammad; Altaf, Umair; Ayub, Hafiz M.; Asif, Umer - In: Global business review 15 (2014) 4, pp. 677-693

Persistent link: https://www.econbiz.de/10011347022

The impact of public hospitals' privatization on nurse staffing

Ramamonjiarivelo, Zo; Hearld, Larry; Weech-Maldonado, Robert - In: Health care management review : HCM review 46 (2021) 4, pp. 266-277

Persistent link: https://www.econbiz.de/10012664456

Hospital information-system (HIS) acceptance : a physician’s stance

Shahzad, Khuram; Zeng, Jianqiu; Sardar, Taiba; Hafeez, … - In: Human systems management : HSM 38 (2019) 2, pp. 159-168

Persistent link: https://www.econbiz.de/10012035554

Self vs. other raters' assessment of emotional intelligence in private and public hospitals : a comparative study

Sweis, Rateb J.; Aldaod, Sawsan; AlSayyed, Niveen M.; … - In: Administrative Sciences : open access journal 12 (2022) 4, pp. 1-19

This study aims to investigate the levels of emotional intelligence for managers in public and private hospitals in Jordan for the purpose of identifying the relative practice of emotional intelligence dimensions by managers in each sector. The research will also look into the differences (gaps)...

Persistent link: https://www.econbiz.de/10013470144

A reason to renovate : the association between hospital age of plant and value-based purchasing performance

Beauvais, Brad; Richter, Jason P.; Kim, Forest S.; … - In: Health care management review : HCM review 46 (2021) 1, pp. 66-74

Persistent link: https://www.econbiz.de/10012520519

Assessment of patient satisfaction in tertiary care public hospitals

Mukherjee, Debarshi; Saha, Mahasweta; Chatterjee, Rajesh; … - In: International journal of business innovation and … 30 (2023) 2, pp. 148-164

Persistent link: https://www.econbiz.de/10014293932

Measuring the quality of health services provided at a Greek public hospital through patient satisfaction : case study: the general hospital of Kavala

Georgiadou, Vasiliki A.; Maditinos, Dimitrios - In: International journal of business and economic sciences … 10 (2017) 2, pp. 60-72

Purpose: The aim of this study is to examine the quality of hospital services as perceived by patients in terms of … patient satisfaction with services. Design/Methodology/Approach: A conceptual framework of quality of hospital services … conducted in a public regional hospital. Findings: Five (5) quality dimensions (5Qs) have found having a significant impact on …

Persistent link: https://www.econbiz.de/10011709598