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Price competition with service level guarantee in web services
Zhang, Zhongju; Tan, Yong; Dey, Debabrata - In: Decision support systems : DSS ; the international journal 47 (2009) 2, pp. 93-104
Persistent link: https://www.econbiz.de/10003863453
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Comparing the quality of customer service in 3D virtual worlds to Web-based service
Ba, Sulin; Ke, Dan; Stallaert, Jan; Zhang, Zhongju - In: E-Life: web-enabled convergence of commerce, work, and …, (pp. 234-247). 2012
Persistent link: https://www.econbiz.de/10009548702
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Online price dispersion : a game-theoretic perspective and empirical evidence
Ba, Sulin; Stallaert, Jan; Zhang, Zhongju - In: Information systems research : ISR 23 (2012) 2, pp. 575-592
Persistent link: https://www.econbiz.de/10009565676
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Balancing IT with the human touch : optimal investment in IT-based customer service
Ba, Sulin; Stallaert, Jan; Zhang, Zhongju - In: Information systems research : ISR 21 (2010) 3, pp. 423-442
Persistent link: https://www.econbiz.de/10008660913
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Investor heterogeneity, auditor choice, and information signaling
Wei, Xu; Xiao, Xiao; Zhou, Yi - In: Auditing : a journal of practice & theory 34 (2015) 3, pp. 113-138
Persistent link: https://www.econbiz.de/10011341370
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Blockchain and digital finance : editorial
Xu, Wei; Hu, Daning; Lang, Karl Reiner; Zhao, J. Leon - In: Financial innovation : FIN 8 (2022) 1, pp. 1-4
Persistent link: https://www.econbiz.de/10014288892