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with service quality inconsistency. The impact of service inconsistency on platform members’ rating behavior remains un …-examined. I use unique data from an online medicine delivery platform in India that relies on delivery persons for their service …
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This paper develops a structural model which allows estimating the impact of regulatory decisions looking for the setting of download-speed standards on market structure and performance. We characterize a setting under which quality standards improve both service quality and availability. As to...
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As a result of advances in ICT-services, transportation, and local development, among others, an increasing number of destinations is competing to attract both national and international visitors. Globalisation requires destinations to increase their competitiveness or risk losing out on tourist...
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Study is to understand the impact of Information, System and Service Quality of Websites on User Satisfaction in Indian E-Ticket Booking using DeLone and Mclean Conceptual IS Success Model. Methodology - Sources of Data will Primary & Secondary, Research Method used is Exploratory with Sample...
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