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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Family business
11
USA
11
United States
11
Arbeitszufriedenheit
10
Job satisfaction
10
Familienunternehmen
9
Employee retention
6
Mitarbeiterbindung
6
Arbeitsmobilität
5
Labour mobility
5
Arbeitsverhalten
4
Betriebliches Bildungsmanagement
4
Employer-provided training
4
Familie
4
Family
4
Gastronomie
4
Human Resource Management
4
Human resource development
4
Learning method
4
Lernmethode
4
Personalentwicklung
4
Personality psychology
4
Personalmanagement
4
Persönlichkeitspsychologie
4
Restaurant industry
4
Work behaviour
4
Betriebsklima
3
Fun in the workplace
3
Learning
3
Strategic management
3
Strategisches Management
3
Work climate
3
Adaptive capacity
2
Arbeitskräfte
2
Disaster
2
Employee attitudes
2
Employee development
2
Firm performance
2
Führungskräfte
2
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English
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Michel, John W.
2
Tews, Michael J.
2
Kavanagh, Michael J.
1
Lyons, Brian D.
1
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Journal of service management
1
The service industries journal
1
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ECONIS (ZBW)
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Beyond personality: the impact of GMA on performance for entry-level service employees
Tews, Michael J.
;
Michel, John W.
;
Lyons, Brian D.
- In:
Journal of service management
21
(
2010
)
3
,
pp. 344-362
Persistent link: https://www.econbiz.de/10003993794
Saved in:
2
Development and validation of the customer-centered behavior measure
Michel, John W.
;
Tews, Michael J.
;
Kavanagh, Michael J.
- In:
The service industries journal
34
(
2014
)
13
,
pp. 1075-1091
Persistent link: https://www.econbiz.de/10010412925
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