Beyond personality: the impact of GMA on performance for entry-level service employees
Michael J. Tews; John W. Michel; Brian D. Lyons
| Year of publication: |
2010
|
|---|---|
| Authors: | Tews, Michael J. ; Michel, John W. ; Lyons, Brian D. |
| Published in: |
Journal of service management. - Bingley : Emerald, ISSN 1757-5818, ZDB-ID 2491767-9. - Vol. 21.2010, 3, p. 344-362
|
| Subject: | Tourismusberufe | Tourism employees | Anforderungsprofil | Occupational profile | Persönlichkeitspsychologie | Personality psychology | Dienstleistungsqualität | Service quality | Gastronomie | Restaurant industry | USA | United States |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003993794