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The assessment of antecedents of customer satisfaction has become very important for the success of online retailing services. This paper reports the results of a study that investigated the antecedent role of customers' perceptions vis-a-vis satisfaction with online retailing services. While...
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In today's digital economy, digital wallets are becoming increasingly significant. Various factors influence digital wallet’s usage behaviour, e.g. consumer attitudes and views of digital wallets, the perceived benefits and hazards of using digital wallets, and the ease of use and reliability...
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The purpose of this quantitative research was to investigate the basis and perception of mobile money (MM) service … among Nigerian university students. The paper adopted a positivistic ontology and descriptive survey design. Two hundred and … fifty students from five universities in the southeast geopolitical zone of Nigeria were sampled. Results showed that …
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Diffusion of Internet usage and proliferation of electronic commerce activities have forced many service companies to implement the online extensions and provide all or some services via high quality web sites. Therefore, determining the quality dimensions of their web sites and understanding...
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