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Platform policies and sellers' competition in agency selling in the presence of online quality misrepresentation

Pu, Jingchuan; Nian, Tingting; Qiu, Liangfei; Cheng, … - In: Journal of management information systems : JMIS 39 (2022) 1, pp. 159-186

Persistent link: https://www.econbiz.de/10013365314

Impacts of service guarantees on consumers' perceived quality and satisfaction in e-commerce

Oliveira, Alessandro Silva de; Souki, Gustavo Quiroga; … - In: International journal of quality & reliability management 40 (2023) 10, pp. 2559-2580

Persistent link: https://www.econbiz.de/10014470801

On buyer selection of service providers in online outsourcing platforms for IT services

Hong, Yili; Pavlou, Paul A. - In: Information systems research : ISR 28 (2017) 3, pp. 547-562

Persistent link: https://www.econbiz.de/10011754094

Determining the reliability and validity of online reputation databases for lodging : Booking.com, TripAdvisor, and HolidayCheck

Rodríguez-Díaz, Manuel; Espino Rodríguez, Toms F. - In: Journal of vacation marketing : an international journal 24 (2018) 3, pp. 261-274

Persistent link: https://www.econbiz.de/10011912209

Effects of perceived service quality, website quality, and reputation on purchase intention : the mediating and moderating roles of trust and perceived risk in online shopping

Qalati, Sikandar Ali; Vela, Esthela Galvan; Dakhan, … - In: Cogent business & management 8 (2021) 1, pp. 1-20

. Specifically, it examines the relationship between perceived service quality, perceived website quality, and perceived reputation … quality reputation, and online purchase intention. This work furthers web-store decision makers’ understanding of the …

Persistent link: https://www.econbiz.de/10012669005

Design of Online Healthcare Platforms : Motivating Doctors and Benefiting Patients

Wang, Qiyuan; Weinberg, Charles; Wu, Chunhua - 2021

Online health has emerged as a critical component of the healthcare system. This paper empirically investigates how online health platforms create value for patients and doctors and explore how market designs influence value creation. We develop a structural demand and supply model for an online...

Persistent link: https://www.econbiz.de/10013313965

Profiling satisfied and dissatisfied hotel visitors using publicly available data from a booking platform

Pokryshevskaya, Elena B.; Antipov, Evgeny A. - In: International journal of hospitality management 67 (2017), pp. 1-10

Persistent link: https://www.econbiz.de/10011785129

Integrating community and e-commerce to build a trusted online second-hand platform : based on the perspective of social capital

Luo, Nuan; Wang, Yu; Zhang, Mingli; Niu, Tao; Tu, Jianbo - In: Technological forecasting & social change : an … 153 (2020), pp. 1-7

Persistent link: https://www.econbiz.de/10012234664

Prosocial behaviors and economic performance : evidence from an online mental healthcare platform

Yan, Zhijun; Kuang, Lini; Qiu, Liangfei - In: Production and operations management : the flagship … 31 (2022) 10, pp. 3859-3876

Persistent link: https://www.econbiz.de/10013419409

Quality and distribution channel selection on a hybrid platform

Luo, Huajiang; Zhong, Ling; Nie, Jiajia - In: Transportation research / E : an international journal 163 (2022), pp. 1-23

Persistent link: https://www.econbiz.de/10013276029

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