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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
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Journal of retailing and consumer services
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Services marketing quarterly
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ECONIS (ZBW)
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How context interferes with similarity-attraction between customers and service providers : the moderating role of support source
Arndt, Aaron D.
;
Karande, Kiran
;
Glassman, Myron
- In:
Journal of retailing and consumer services
31
(
2016
),
pp. 294-303
Persistent link: https://www.econbiz.de/10011528727
Saved in:
2
Why are health care managers biased against hiring service providers with
tattoos
?
Arndt, Aaron D.
;
McCombs, Gayle
;
Tolle, Susan Lynn
; …
- In:
Services marketing quarterly
38
(
2017
)
2
,
pp. 88-99
Persistent link: https://www.econbiz.de/10011756676
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