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Online social shopping : the impact of attitude, customer information quality, effectiveness of information content and perceived social prescence
Daliri, Esmaeil; Sajad Rezaei; Wan Khairuzzaman Wan Ismail - In: International journal of business environment : IJBE 6 (2014) 4, pp. 426-450
Persistent link: https://www.econbiz.de/10010492051
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Study on the steady state of the propagation model of consumers' perceived service quality in the community group-buying
Li, Jianfei; Li, Bei; Shen, Yang; Tang, Kun - In: Journal of retailing and consumer services 65 (2022), pp. 1-13
Persistent link: https://www.econbiz.de/10013169620
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Acquiring travel-related information from mobile social networking services : what factors predict social networking services users' perceived value and trust in Malaysia?
Mohd Suki, Norazah; Norbayah Mohd Suki - In: Journal of marketing communications 26 (2020) 7, pp. 742-760
Persistent link: https://www.econbiz.de/10012314013
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The Effect of Trust, Security, Service Quality, and Risk Perception of Purchasing Decisions Through Social Network Sites
Usman, Osly - 2020
This study aims to determine whether the Effect of Trust, Safety, Service Quality and Risk Perception on Purchasing Decisions Through Social Networking Sites. This research was conducted for three months from October to December 2019. The research method used was a survey method with a quantity...
Persistent link: https://www.econbiz.de/10012845275
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Towards a quality of social network (QoSN) model in the context of social web services
Maamar, Zakaria; Faci, Noura; Loo, Alfred; Ghodous, Parisa - In: Exploring services science : third international …, (pp. 296-310). 2012
Persistent link: https://www.econbiz.de/10009502412
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Uncovering customer service experiences with Twitter : the case of airline industry
Misopoulos, Fotis; Mitic, Miljana; Kapoulas, Alexandros; … - In: Management decision : MD 52 (2014) 4, pp. 705-723
Persistent link: https://www.econbiz.de/10010386768
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SNSQUAL : a social networking site quality model
Phillips, Brandon; Peak, Daniel; Prybutok, Victor - In: Quality management journal : QMJ 23 (2016) 3, pp. 19-36
Persistent link: https://www.econbiz.de/10011517705
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The impact of qualities of social network service on the continuance usage intention
Lee, Sangjae; Kim, Byung Gon - In: Management decision : MD 55 (2017) 4, pp. 701-729
Persistent link: https://www.econbiz.de/10011704347
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Does intensive social network management lead to positive effects in quality practices?
Bagur-Femenías, Llorenç; Perramon, Jordi; Barquero … - In: Total quality management & business excellence : an … 27 (2016) 11/12, pp. 1246-1260
Persistent link: https://www.econbiz.de/10011648376
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Communicating with patients through Facebook : the case of dental healthcare services
Nobre, Helena; Szczygiel, Nina; Condé-Pinto, Mariana - In: International journal of business excellence 18 (2019) 4, pp. 527-548
Persistent link: https://www.econbiz.de/10012145692