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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Personalmanagement
22,446
Human Resource Management
22,291
Knowledge transfer
20,635
Wissenstransfer
20,536
Qualitätsmanagement
16,908
Quality management
15,223
Lernende Organisation
12,562
Learning organization
12,549
Wissensmanagement
10,810
Knowledge management
10,701
Theorie
7,473
Innovation
7,372
Theory
7,345
Deutschland
5,979
Germany
5,335
Innovationsmanagement
4,872
Innovation management
4,693
Unternehmenserfolg
4,195
Firm performance
4,151
Knowledge
3,897
Multinationales Unternehmen
3,834
Wissen
3,809
Transnational corporation
3,677
USA
3,648
Personalpolitik
3,457
United States
3,432
Strategisches Management
3,360
Organizational change
3,135
Strategic management
3,074
Human resource management
3,060
Organisatorischer Wandel
3,002
Service quality
2,794
Lernprozess
2,715
Learning process
2,699
Forschungskooperation
2,688
Research collaboration
2,630
KMU
2,629
SME
2,625
Personalentwicklung
2,553
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All
Undetermined
1,106
Free
454
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Article
2,101
Book / Working Paper
664
Journal
9
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All
Article in journal
1,923
Aufsatz in Zeitschrift
1,923
Aufsatz im Buch
168
Book section
168
Hochschulschrift
148
Thesis
128
Graue Literatur
124
Non-commercial literature
124
Working Paper
63
Arbeitspapier
62
Collection of articles of several authors
46
Sammelwerk
46
Conference paper
40
Konferenzbeitrag
40
Bibliografie enthalten
33
Bibliography included
33
Case study
30
Fallstudie
30
Konferenzschrift
25
Aufsatzsammlung
24
Amtsdruckschrift
18
Government document
18
Conference proceedings
16
Lehrbuch
10
Textbook
9
Handbook
8
Handbuch
8
Bibliografie
4
Article
3
Collection of articles written by one author
3
Guidebook
3
Nachschlagewerk
3
Ratgeber
3
Reference book
3
Sammlung
3
Advisory report
2
Festschrift
2
Glossar enthalten
2
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2
Gutachten
2
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English
2,406
German
374
Czech
1
French
1
Polish
1
Spanish
1
Swedish
1
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Bruhn, Manfred
34
Shahin, Arash
16
Prybutok, Victor R.
12
McFadden, Kathleen L.
11
Rahman, Zillur
11
Talib, Faisal
11
Schreier, Gerhard
10
Antony, Jiju
9
Cudney, Elizabeth A.
9
Dahlgaard-Park, Su Mi
8
Marimon, Frederic
8
Qureshi, M. N.
8
Medeiros, Denise Dumke de
7
Chakraborty, Subhajit
6
Dwivedi, Yogesh Kumar
6
Gowen, Charles, III.
6
Melo, Fagner José Coutinho de melo
6
Rust, Roland T.
6
Stauss, Bernd
6
Witell, Lars
6
Basu, Rana
5
Benkenstein, Martin
5
Bhola, Prabha
5
Chang, Tsang-Chuan
5
Dahlgaard, Jens Jörn
5
Gandhi, Surjit Kumar
5
Gotzamani, Katerina
5
Gremyr, Ida
5
Gupta, Ajay
5
Johnson, Dana M.
5
Kaynak, Hale
5
Knechel, W. Robert
5
Sachdeva, Anish
5
Singh, Rajesh K.
5
Tarí, Juan José
5
Vrat, Prem
5
Wirtz, Jochen
5
Abbott, Lawrence J.
4
Amorim, Marlene
4
Aobdia, Daniel
4
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Hochschulrektorenkonferenz
17
IGI Global
7
OECD
4
Taylor and Francis.
3
European Organization for Quality Control
2
Hongkong / Securities and Futures Commission
2
IT Service Management Forum Deutschland
2
National Bureau of Economic Research
2
Nomos Verlagsgesellschaft
2
Springer Fachmedien Wiesbaden
2
Springer-Verlag GmbH
2
World Bank
2
AOK-Bundesverband
1
Abschlusskongress des Projektes Qualitätssicherung <2001, Bonn>
1
Arbeitsgemeinschaft Katholischer Krankenhäuser Rheinland-Pfalz und Saarland
1
Aspen Systems Corporation
1
Autohaus Buch und Formular
1
Berufliche Fortbildungszentren der Bayerischen Wirtschaft
1
Bildungswerk der Bayerischen Wirtschaft
1
Brandenburgische Technische Universität Cottbus-Senftenberg
1
Bund-Länder-Kommission für Bildungsplanung und Forschungsförderung
1
Bundesinstitut für Berufsbildung
1
Center for Service Excellence
1
Deutsch-Schweizerische Gesellschaft für Gesundheitspolitik
1
Deutsche Gesellschaft für Qualität
1
Deutsche Gesellschaft für Qualität / Arbeitsgruppe QM in der Öffentlichen Verwaltung
1
Deutscher Reisebüro-Verband
1
Deutsches Institut für Normung
1
Deutschland / Bundesregierung
1
Deutschland / Deutscher Bundestag
1
Edward Elgar Publishing
1
Erasmus Research Institute of Management
1
Erich-Schmidt-Verlag
1
European Business School <Oestrich-Winkel>
1
European Society for Opinion and Marketing Research
1
Excellence in Services International Conference <26., 2023, Paisley>
1
Fachhochschule des Landes Rheinland-Pfalz / Abteilung Mainz / Fachbereich Betriebswirtschaft <3>
1
Forschungs- und Entwicklungsinstitut für das Sozial- und Gesundheitswesen Sachsen-Anhalt <Magdeburg>
1
Forum Bildung
1
Fraunhofer IRB-Verlag
1
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Published in...
All
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
96
International journal of productivity and quality management : IJPQM
73
The TQM journal : the international review of organizational improvement
63
International journal of quality & reliability management
59
Quality management journal : QMJ
47
Total quality management & business excellence
44
International journal of quality and service sciences
35
International journal of services and operations management
30
International journal of hospitality management
26
International journal of production research
24
Auditing : a journal of practice & theory
23
Health care management review : HCM review
22
Journal of health organization and management
21
Beiträge zur Hochschulpolitik
20
Benchmarking : an international journal ; BIJ
19
Journal of retailing and consumer services
19
International journal of contemporary hospitality management
17
The service industries journal
16
Amfiteatru economic : an economic and business research periodical
15
Cogent business & management
15
International journal of business information systems : IJBIS
14
International journal of six sigma and competitive advantage : IJSSCA
14
Journal of air transport management
14
Managing service quality : MSQ ; an international journal
14
The accounting review : a publication of the American Accounting Association
14
European research studies
13
International journal of production economics
13
International journal of services and operations management : IJSOM
12
Journal of business research : JBR
12
Service business
12
European journal of operational research : EJOR
11
International journal of services, economics and management
11
Industrial marketing management : the international journal for industrial and high-tech firms
10
International journal of services and standards
10
Journal of hospitality marketing & management
10
Manufacturing & service operations management : M & SOM
10
Service Levels in der Logistik : mit KPIs und SLAs erfolgreich steuern
10
Benchmarking : an international journal
9
Business process management journal
9
Gabler Edition Wissenschaft
9
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Source
All
ECONIS (ZBW)
2,763
EconStor
7
OLC EcoSci
4
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1
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1
The effects of relationship quality and knowledge sharing on service innovation performance : organisational learning as a mediator
Jian, Zhao-quan
;
Osman, Mohamed Ali
;
Li, Lei
- In:
International journal of information technology and …
22
(
2023
)
1/2
,
pp. 1-12
Persistent link: https://www.econbiz.de/10014319238
Saved in:
2
Does organizational forgetting affect vendor quality performance? : an empirical investigation
Agrawal, Anupam
;
Muthulingam, Suresh
- In:
Manufacturing & service operations management : M & SOM
17
(
2015
)
3
,
pp. 350-367
Persistent link: https://www.econbiz.de/10011307927
Saved in:
3
Personal- und Organisationsentwicklung auf der Grundlage von Qualitätsmanagement und der systemischen Theorie Senges : dargestellt am Beispiel der Wellnesshotels
Müller, Hartmut
-
2001
Persistent link: https://www.econbiz.de/10001594414
Saved in:
4
Investigating the relationship between knowledge sharing and service quality in private hospitals in Jordan
Dammaj, Alaa
;
Alawneh, Afnan
;
Hammad, Ayman Abu
;
Sweis, …
- In:
International journal of productivity and quality …
17
(
2016
)
4
,
pp. 437-455
Persistent link: https://www.econbiz.de/10011588117
Saved in:
5
The ills of multi-person workplaces - reflecting negatively on quality and employee well-being : a cellular fix
Schonberger, Richard J.
- In:
Quality management journal : QMJ
27
(
2020
)
4
,
pp. 229-240
Persistent link: https://www.econbiz.de/10012309654
Saved in:
6
Process redesign for time-based emergency admission targets : staff perceptions of the impact on quality of care
Leggat, Sandra G.
;
Gough, Richard
;
Bartram, Timothy
; …
- In:
Journal of health organization and management
30
(
2016
)
6
,
pp. 939-949
Persistent link: https://www.econbiz.de/10011610024
Saved in:
7
Effective use of discovery learning to improve understanding of factors that affect quality
Mukherjee, Arup
- In:
Journal of education for business
90
(
2015
)
8
,
pp. 413-419
Persistent link: https://www.econbiz.de/10011422080
Saved in:
8
Public administrators' engagement in services co-creation : factors that foster and hinder organisational learning about citizens
Magno, Francesca
;
Cassia, Fabio
- In:
Total quality management & business excellence : an …
26
(
2015
)
11/12
,
pp. 1161-1172
Persistent link: https://www.econbiz.de/10011525755
Saved in:
9
Zukunft der betrieblichen Bildung : Ökonomisierung - selbstorganisiertes Lernen - Wissensmanagement - neue Lernmedien
Loebe, Herbert
(
ed.
);
Severing, Eckart
(
contributor
)
-
2001
Persistent link: https://www.econbiz.de/10001607962
Saved in:
10
The effect of combining knowledge-based practices and healthcare policies on healthcare quality
Kolagar, Milad
;
Hosseini, Seyed Mohammad Hassan
- In:
International journal of productivity and quality …
26
(
2019
)
3
,
pp. 247-275
Persistent link: https://www.econbiz.de/10012027781
Saved in:
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