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Why do customers switch? : more satiated or less satisfied
Park, Jeong-yeol; Jang, Soocheong - In: International journal of hospitality management 37 (2014), pp. 159-170
Persistent link: https://www.econbiz.de/10010354187
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E-grocery service loyalty : integrating food quality, e-grocery quality and relationship quality (young customers' experience with local food)
Suhartanto, Dwi; Dean, David; Farhani, Iklima - In: International journal of quality and service sciences 16 (2024) 1, pp. 87-102
Persistent link: https://www.econbiz.de/10014514142
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The moderation influence of warranty on customer satisfaction's antecedents : an emprical evidence from automotive dealerships
Sabbagh, Omar; Mohd Nizam Ab Rahman; Wan Rosmanira Ismail; … - In: The service industries journal 37 (2017) 5/6, pp. 381-407
Persistent link: https://www.econbiz.de/10011741146
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The impact of innovation on customer satisfaction : a study of the cosmetic product
Sah, Raman - In: Nepalese journal of finance : a publication of Uniglobe … 6 (2019) 1, pp. 107-115
Persistent link: https://www.econbiz.de/10014493952
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The relative significance of product quality attributes driving customer satisfaction within the fast fashion market : a UK perspective
Ryding, Daniella; Vignali, Gianpaolo; Carey, Robin; Wu, … - In: International journal of business performance management 16 (2015) 2/3, pp. 280-303
Persistent link: https://www.econbiz.de/10011317281
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A comparative study of consumer perception of product quality : Chinese products versus non-Chinese product
Singh, Anubhav; Bansal, Deepanshi - In: International journal of economic research 13 (2016) 1, pp. 445-458
Persistent link: https://www.econbiz.de/10011560938
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Quality of product, service, and delivery affect consumer perceptions in determining online store ratings
Siswati, Endang; Widiana, Muslichah Erma - 2021
Persistent link: https://www.econbiz.de/10012620914
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Dual quality and limits to international adaptation of product quality : development of a conceptual framework and research agenda
Annarita, Colamatteo; Fabio, Cassia; Marcello, Sansone - In: Total quality management & business excellence 34 (2023) 9/10, pp. 1243-1256
Persistent link: https://www.econbiz.de/10014284851
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Customer satisfaction with quality of products of food business
Suchánek, Petr; Richter, Jiří; Králová, Maria - In: Prague economic papers : a bimonthly journal of … 26 (2017) 1, pp. 19-35
Persistent link: https://www.econbiz.de/10011622122