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~subject:"Dienstleistungsqualität"
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Comprehensive Quality Investig...
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Dienstleistungsqualität
Industrie
51,513
Experiment
44,299
Manufacturing industries
37,947
Theorie
22,735
Theory
22,437
Qualitätsmanagement
16,908
Lernprozess
15,277
Quality management
15,223
Learning process
15,007
USA
7,734
Spieltheorie
7,652
Game theory
7,474
Learning
7,390
Lernen
7,211
Deutschland
7,166
United States
6,989
Produktivität
6,186
Productivity
5,927
Germany
5,358
Innovation
4,920
Konsumentenverhalten
4,229
Consumer behaviour
4,221
Indien
3,765
India
3,576
experiment
3,574
Unternehmenserfolg
3,490
Lernende Organisation
3,488
Learning organization
3,482
Firm performance
3,460
Schätzung
3,227
China
3,214
Estimation
3,165
Service quality
2,899
Verhaltensökonomik
2,880
Behavioral economics
2,854
Entscheidung
2,722
Technischer Fortschritt
2,709
Decision
2,679
Public goods
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Bruhn, Manfred
34
Shahin, Arash
16
Prybutok, Victor R.
12
Rahman, Zillur
11
Talib, Faisal
11
McFadden, Kathleen L.
10
Schreier, Gerhard
10
Antony, Jiju
9
Cudney, Elizabeth A.
9
Dahlgaard-Park, Su Mi
8
Marimon, Frederic
8
Qureshi, M. N.
8
Gandhi, Surjit Kumar
7
Gupta, Ajay
7
Medeiros, Denise Dumke de
7
Sachdeva, Anish
7
Chakraborty, Subhajit
6
Dietrich, Martin
6
Dwivedi, Yogesh Kumar
6
Melo, Fagner José Coutinho de melo
6
Rust, Roland T.
6
Witell, Lars
6
Basu, Rana
5
Bauer, Hans H.
5
Beck, Adrian
5
Benkenstein, Martin
5
Bhola, Prabha
5
Callen, Michael
5
Chang, Tsang-Chuan
5
Dahlgaard, Jens Jörn
5
Gotzamani, Katerina
5
Gowen, Charles, III.
5
Gremyr, Ida
5
Johnson, Dana M.
5
Kaynak, Hale
5
Knechel, W. Robert
5
Singh, Rajesh K.
5
Stauss, Bernd
5
Tarí, Juan José
5
Vrat, Prem
5
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Hochschulrektorenkonferenz
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National Bureau of Economic Research
8
IGI Global
7
OECD
6
Springer Fachmedien Wiesbaden
3
Taylor and Francis.
3
European Organization for Quality Control
2
Hongkong / Securities and Futures Commission
2
IT Service Management Forum Deutschland
2
Nomos Verlagsgesellschaft
2
Springer-Verlag GmbH
2
Universität Potsdam
2
Verlag Dr. Kovač
2
World Bank
2
AOK-Bundesverband
1
Abschlusskongress des Projektes Qualitätssicherung <2001, Bonn>
1
Arbeitsgemeinschaft Katholischer Krankenhäuser Rheinland-Pfalz und Saarland
1
Aspen Systems Corporation
1
Berufliche Fortbildungszentren der Bayerischen Wirtschaft
1
Bildungswerk der Bayerischen Wirtschaft
1
Brandenburgische Technische Universität Cottbus-Senftenberg
1
Bund-Länder-Kommission für Bildungsplanung und Forschungsförderung
1
Bundesinstitut für Berufsbildung
1
Center for Service Excellence
1
Deutsch-Schweizerische Gesellschaft für Gesundheitspolitik
1
Deutsche Gesellschaft für Qualität
1
Deutsche Gesellschaft für Qualität / Arbeitsgruppe QM in der Öffentlichen Verwaltung
1
Deutscher Reisebüro-Verband
1
Deutsches Institut für Normung
1
Deutschland / Bundesregierung
1
Deutschland / Deutscher Bundestag
1
Edward Elgar Publishing
1
Erasmus Research Institute of Management
1
Erich-Schmidt-Verlag
1
European Business School <Oestrich-Winkel>
1
European Centre for the Development of Vocational Training
1
European Society for Opinion and Marketing Research
1
Excellence in Services International Conference <26., 2023, Paisley>
1
Fachhochschule des Landes Rheinland-Pfalz / Abteilung Mainz / Fachbereich Betriebswirtschaft <3>
1
Forschungs- und Entwicklungsinstitut für das Sozial- und Gesundheitswesen Sachsen-Anhalt <Magdeburg>
1
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
93
International journal of productivity and quality management : IJPQM
73
The TQM journal : the international review of organizational improvement
63
International journal of quality & reliability management
59
Quality management journal : QMJ
47
Total quality management & business excellence
44
International journal of quality and service sciences
33
International journal of services and operations management
30
International journal of production research
26
Auditing : a journal of practice & theory
25
International journal of hospitality management
25
Journal of retailing and consumer services
22
Beiträge zur Hochschulpolitik
20
Benchmarking : an international journal ; BIJ
19
Journal of health organization and management
19
Health care management review : HCM review
18
Service business
18
The accounting review : a publication of the American Accounting Association
17
International journal of production economics
16
The service industries journal
16
Amfiteatru economic : an economic and business research periodical
15
Journal of business research : JBR
15
Cogent business & management
14
International journal of business information systems : IJBIS
14
International journal of six sigma and competitive advantage : IJSSCA
14
Journal of air transport management
14
Managing service quality : MSQ ; an international journal
14
European research studies
13
International journal of contemporary hospitality management
13
International journal of services and operations management : IJSOM
13
Manufacturing & service operations management : M & SOM
12
The journal of services marketing
12
European journal of operational research : EJOR
11
International journal of services, economics and management
11
International journal of services and standards
10
Service Levels in der Logistik : mit KPIs und SLAs erfolgreich steuern
10
SpringerLink / Bücher
10
Benchmarking : an international journal
9
Business process management journal
9
Journal of hospitality marketing & management
9
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ECONIS (ZBW)
2,882
EconStor
6
OLC EcoSci
4
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1
Learning by doing? : partners audit experience and the quality of audit services
García Blandón, Josep
;
Argilés Bosch, Josep Ma.
; …
- In:
Revista de contabilidad : RC-SAR
23
(
2020
)
2
,
pp. 197-209
Persistent link: https://www.econbiz.de/10012298268
Saved in:
2
Effective use of discovery learning to improve understanding of factors that affect quality
Mukherjee, Arup
- In:
Journal of education for business
90
(
2015
)
8
,
pp. 413-419
Persistent link: https://www.econbiz.de/10011422080
Saved in:
3
A reinforcement learning based model for adaptive service quality management in e-commerce websites
Ghavamipoor, Hoda
;
Golpayegani, S. Alireza Hashemi
- In:
Business & information systems engineering
62
(
2020
)
2
,
pp. 159-177
Persistent link: https://www.econbiz.de/10012242464
Saved in:
4
Antecedents of quality performance in the Philippine micro, small, and medium hospitality sector
Liu, Jen-Ming
;
Borazon, Elaine Q.
;
Santamaria, Jose …
- In:
Asia Pacific business review
27
(
2021
)
4
,
pp. 559-582
Persistent link: https://www.econbiz.de/10012623538
Saved in:
5
The relationship between quality and productivity : a new perspective
Shahin, Arash
- In:
International journal of productivity and quality …
3
(
2008
)
2
,
pp. 206-222
Persistent link: https://www.econbiz.de/10003667082
Saved in:
6
Changing from a product to a process perspective for service improvements in a manufacturing company
Cronemyr, Peter
;
Witell, Lars
- In:
The TQM journal : the international review of …
22
(
2010
)
1
,
pp. 26-40
Persistent link: https://www.econbiz.de/10003943604
Saved in:
7
Infrastructure and core quality practices in Indian manufacturing organizations : scale development and validation
Patyal, Vishal Singh
;
Koilakuntla, Maddulety
- In:
Journal of advances in management research : JAMR
12
(
2015
)
2
,
pp. 141-175
Persistent link: https://www.econbiz.de/10011429376
Saved in:
8
Comparison of quality management for externally sourced business services
Holschbach, Elmar
- In:
International journal of quality & reliability management
30
(
2013
)
5
,
pp. 530-570
Persistent link: https://www.econbiz.de/10009763311
Saved in:
9
The impact of quality certifications on the quality management practices of manufacturing firms in Nagpur Region
Sangode, Pallawi B.
- In:
The IUP journal of operations management : IJOM
15
(
2016
)
2
,
pp. 25-33
Persistent link: https://www.econbiz.de/10011539256
Saved in:
10
Customer satisfaction, product quality and performance of companies
Suchánek, Petr
;
Richter, Jiří
;
Králová, Maria
- In:
Národohospodářský obzor : časopis věnovaný …
14
(
2014
)
4
,
pp. 329-344
Persistent link: https://www.econbiz.de/10010471209
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