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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Agency theory
19,221
Prinzipal-Agent-Theorie
19,126
Qualitätsmanagement
16,919
Health care
16,501
Gesundheitsversorgung
15,794
Quality management
15,234
Theorie
14,990
Theory
14,698
Technical efficiency
11,850
Technische Effizienz
11,633
Data envelopment analysis
9,496
Data-Envelopment-Analyse
8,770
Gesundheitswesen
7,874
Health care system
7,559
Gesundheitsvorsorge
4,614
USA
4,601
Deutschland
4,539
United States
4,374
Preventive care
4,351
Service quality
4,115
Efficiency
4,080
Germany
4,077
Krankenhaus
3,921
Hospital
3,802
Corporate governance
3,494
Corporate Governance
3,477
Effizienz
3,457
Leistungsanreiz
3,235
Performance incentive
3,189
Productivity
3,189
Produktivität
3,141
Führungskräfte
2,773
Managers
2,763
Gesundheitspolitik
2,755
Health policy
2,621
Bank
2,591
Schätzung
2,524
Health
2,447
Gesundheit
2,439
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Undetermined
1,640
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853
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2,939
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1,154
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10
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2,724
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230
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203
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203
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166
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140
Collection of articles of several authors
64
Sammelwerk
64
Conference paper
44
Konferenzbeitrag
44
Aufsatzsammlung
41
Bibliografie enthalten
36
Bibliography included
36
Case study
34
Fallstudie
34
Konferenzschrift
30
Amtsdruckschrift
22
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22
Conference proceedings
19
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10
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9
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8
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8
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8
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8
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4
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4
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English
3,683
German
424
French
2
Spanish
2
Czech
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Bruhn, Manfred
34
Siciliani, Luigi
22
Shahin, Arash
18
Prybutok, Victor R.
15
Straume, Odd Rune
15
Rahman, Zillur
12
Talib, Faisal
12
Antony, Jiju
11
Brekke, Kurt R.
10
Cudney, Elizabeth A.
10
Gravelle, Hugh
10
McColl-Kennedy, Janet R.
10
McFadden, Kathleen L.
10
Schreier, Gerhard
10
Dahlgaard-Park, Su Mi
9
Chakraborty, Subhajit
8
Dabestani, Reza
8
Levaggi, Rosella
8
Marimon, Frederic
8
Qureshi, M. N.
8
Saghafian, Soroush
8
Shirouyehzad, Hadi
8
Witell, Lars
8
Chandrasekaran, Aravind
7
Dwivedi, Yogesh Kumar
7
Gutacker, Nils
7
Hopp, Wallace J.
7
Horwitz, Jill R.
7
Medeiros, Denise Dumke de
7
Palumbo, Rocco
7
Wübker, Ansgar
7
Bauer, Hans H.
6
Brekke, Kurt Richard
6
Chen, Xi
6
Dietrich, Martin
6
Gremyr, Ida
6
Hope, Ole-Kristian
6
Lee, Donhee
6
Lu, Lauren Xiaoyuan
6
Melo, Fagner José Coutinho de melo
6
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National Bureau of Economic Research
20
Hochschulrektorenkonferenz
17
OECD
17
IGI Global
11
Taylor and Francis.
5
World Bank Group
5
World Bank
4
Nomos Verlagsgesellschaft
3
Springer Fachmedien Wiesbaden
3
Verlag Dr. Kovač
3
Bad Orber Gespräche <10., 2005, Berlin>
2
Department of Health, Education, and Welfare
2
European Organization for Quality Control
2
Hongkong / Securities and Futures Commission
2
IT Service Management Forum Deutschland
2
Sachverständigenrat zur Begutachtung der Entwicklung im Gesundheitswesen
2
Springer-Verlag GmbH
2
AOK-Bundesverband
1
Abschlusskongress des Projektes Qualitätssicherung <2001, Bonn>
1
American Society for Quality
1
Arbeitsgemeinschaft Katholischer Krankenhäuser Rheinland-Pfalz und Saarland
1
Aspen Systems Corporation
1
BKK Dachverband
1
Berufliche Fortbildungszentren der Bayerischen Wirtschaft
1
Bildungswerk der Bayerischen Wirtschaft
1
Boston Consulting Group
1
Brandenburgische Technische Universität Cottbus-Senftenberg
1
Bund-Länder-Kommission für Bildungsplanung und Forschungsförderung
1
Bundesinstitut für Berufsbildung
1
CRC Press.
1
Center for Service Excellence
1
Centre for Economic Policy Research
1
Deutsch-Schweizerische Gesellschaft für Gesundheitspolitik
1
Deutsche Gesellschaft für Qualität
1
Deutsche Gesellschaft für Qualität / Arbeitsgruppe QM in der Öffentlichen Verwaltung
1
Deutscher Reisebüro-Verband
1
Deutsches Institut für Normung
1
Deutschland / Bundesregierung
1
Deutschland / Bundeswehr / Universität München / Fakultät für Wirtschafts- und Organisationswissenschaften
1
Deutschland / Deutscher Bundestag
1
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
95
International journal of productivity and quality management : IJPQM
81
The TQM journal : the international review of organizational improvement
72
Health care management review : HCM review
68
International journal of quality & reliability management
66
Total quality management & business excellence
53
Quality management journal : QMJ
52
Journal of health organization and management
43
International journal of quality and service sciences
41
International journal of services and operations management
38
International journal of hospitality management
37
International journal of production research
32
Health marketing quarterly
29
The service industries journal
29
Auditing : a journal of practice & theory
23
Benchmarking : an international journal ; BIJ
22
Journal of business research : JBR
22
Management science : journal of the Institute for Operations Research and the Management Sciences
22
European journal of operational research : EJOR
21
Beiträge zur Hochschulpolitik
20
Manufacturing & service operations management : M & SOM
20
NBER working paper series
20
Journal of health economics
19
Journal of retailing and consumer services
19
International journal of services and operations management : IJSOM
18
Socio-economic planning sciences : the international journal of public sector decision-making
18
Service business
17
Amfiteatru economic : an economic and business research periodical
16
Cogent business & management
16
International journal of production economics
16
Journal of air transport management
16
Managing service quality : MSQ ; an international journal
16
NBER Working Paper
16
European research studies
15
Health care management science
15
International journal of services, economics and management
15
Services marketing quarterly
15
Technological forecasting & social change : an international journal
15
International journal of business information systems : IJBIS
14
International journal of six sigma and competitive advantage : IJSSCA
14
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ECONIS (ZBW)
4,084
EconStor
14
OLC EcoSci
5
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1
A DEA based composite measure of quality and its associated data uncertainty interval for health care provider profiling and pay-for-performance
Shwartz, Michael
;
Burgess, James Francis
;
Zhu, Joe
- In:
European journal of operational research : EJOR
253
(
2016
)
2
,
pp. 489-502
Persistent link: https://www.econbiz.de/10011490366
Saved in:
2
A new examination of hospital performance after healthcare reform in Turkey : sensitivity and quality comparisons
Kacak, Hakan
;
Ozcan, Yasar A.
;
Kavuncubasi, Sahin
- In:
International journal of public policy
10
(
2014
)
4/5
,
pp. 178-194
Persistent link: https://www.econbiz.de/10010531343
Saved in:
3
An integrated simulation-DEA approach to imporve quality care of medical centres
Azadeh, Mohammad Ali
;
Sepahi, Masoome
;
Haghighi, Sara …
- In:
International journal of process management and …
3
(
2013
)
3
,
pp. 352-370
Persistent link: https://www.econbiz.de/10010339882
Saved in:
4
Swedish health care performance : quantity versus quality
Janlöv, Nils
(
contributor
)
-
2007
Persistent link: https://www.econbiz.de/10003571985
Saved in:
5
The interplay between regulation and efficiency : evidence from the Austrian hospital inpatient sector
Sommersguter-Reichmann, Margit
;
Stepan, Adolf
- In:
Socio-economic planning sciences : the international …
52
(
2015
),
pp. 10-21
Persistent link: https://www.econbiz.de/10011417882
Saved in:
6
Incorporating quality into the measurement of hospital efficiency : a double DEA approach
Ferrier, Gary Donald
;
Trivitt, Julie S.
- In:
Journal of productivity analysis
40
(
2013
)
3
,
pp. 337-355
Persistent link: https://www.econbiz.de/10010411358
Saved in:
7
Reliability evaluation of healthcare services by assessing the technical efficiency
Aksezer, Caglar S.
- In:
The service industries journal
31
(
2011
)
13/14
,
pp. 2309-2319
Persistent link: https://www.econbiz.de/10009298991
Saved in:
8
Health care quality in nonparametric efficiency studies : a review
Sommersguter-Reichmann, Margit
- In:
Central European journal of operations research
30
(
2022
)
1
,
pp. 67-131
Persistent link: https://www.econbiz.de/10013185090
Saved in:
9
Appraisal of regional hospital efficiency and healthcare quality in China : impacts of subsidies and marketization
Zhang, Cai Wen
;
Yang, Yuanhui
- In:
Socio-economic planning sciences : the international …
89
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014434579
Saved in:
10
Production and quality performance of healthcare services in EU countries during the economic crisis
Mitropoulos, Panagiotis
- In:
Operational research : an international journal
21
(
2021
)
2
,
pp. 857-873
Persistent link: https://www.econbiz.de/10012584087
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