//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Dienstleistungsqualität"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Consumer well-being (CWB) : co...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Dienstleistungsqualität
Beziehungsmarketing
12
Relationship marketing
12
Consumer behaviour
9
Konsumentenverhalten
9
Service quality
5
Australia
4
Australien
4
Brand management
4
Customer integration
4
Customer satisfaction
4
Kundenintegration
4
Kundenzufriedenheit
4
Markenführung
4
Social Web
4
Social web
4
Brand image
3
Internet marketing
3
Markenimage
3
Online-Marketing
3
Consumer engagement
2
Corporate reputation
2
Employee retention
2
Engagement objects
2
Firmenimage
2
Gastronomie
2
Higher education institution
2
Hochschule
2
Meta-Analyse
2
Meta-analysis
2
Mitarbeiterbindung
2
Restaurant industry
2
Students
2
Studierende
2
customer engagement
2
Arbeitsverhalten
1
Aroused emotions
1
Bank
1
Bank image
1
Befragung
1
more ...
less ...
Type of publication
All
Article
5
Type of publication (narrower categories)
All
Article in journal
5
Aufsatz in Zeitschrift
5
Language
All
English
5
Author
All
Bowden, Jana
5
Naumann, Kay
2
Dagger, Tracey S.
1
Gabbott, Mark
1
Published in...
All
Journal of hospitality marketing & management
2
Journal of marketing management : MM
1
Journal of marketing theory and practice
1
Problems and perspectives in management : PPM ; international research journal
1
Source
All
ECONIS (ZBW)
5
Showing
1
-
5
of
5
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The process of customer engagement : a conceptual framework
Bowden, Jana
- In:
Journal of marketing theory and practice
17
(
2009
)
1
,
pp. 63-74
Persistent link: https://www.econbiz.de/10003793700
Saved in:
2
Customer engagement : a framework for assessing customer-based-brand relationships ; the case of the restaurant industry
Bowden, Jana
- In:
Journal of hospitality marketing & management
18
(
2009
)
6
,
pp. 574-596
Persistent link: https://www.econbiz.de/10003887184
Saved in:
3
Exploring the process of customer engagement, self-brand connections and loyalty
Naumann, Kay
;
Bowden, Jana
- In:
Problems and perspectives in management : PPM ; …
13
(
2015
)
1
,
pp. 56-66
Persistent link: https://www.econbiz.de/10010516997
Saved in:
4
Service relationships and the customer disengagement : engagement conundrum
Bowden, Jana
;
Gabbott, Mark
;
Naumann, Kay
- In:
Journal of marketing management : MM
31
(
2015
)
7/8
,
pp. 774-806
Persistent link: https://www.econbiz.de/10011309054
Saved in:
5
To delight or not to delight? : an investigation of loyalty formation in the restaurant industry
Bowden, Jana
;
Dagger, Tracey S.
- In:
Journal of hospitality marketing & management
20
(
2011
)
5/6
,
pp. 501-524
Persistent link: https://www.econbiz.de/10009300575
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->